Your Role:
As an OTC Analyst, your daily work will be related to:
Collections Management :
Resolving customer financial inquiries professionally and efficiently
Managing due and overdue balances through Collections Workflow tools
Engaging with customers via phone, email, and other communication channels
Addressing and resolving discrepancies (Quantity, Price, Warranty, Customer, Freight, etc.)
Financial Reporting & Documentation:
Preparing and distributing customer account statements
Generating timely reports including Past Due reports and Forecasts
Creating and maintaining comprehensive desktop procedures
Process Improvement & Collaboration:
Identifying opportunities for continuous process improvement
Contributing to project teams as needed
Escalating and following up on issues through appropriate channels
Ensuring Key Performance Indicators are met and service excellence is maintained
Collaborating effectively with other Aptiv departments
Participating in scheduled conference calls
Your Background:
Bachelor's degree in Finance, Accounting, or related field
Minimum 2 years of relevant work experience
Proficient knowledge of SAP systems
Fluent English communication skills (both written and verbal); additional language proficiency is advantageous
Advanced Excel skills
Strong analytical abilities and excellent communication skills
Your Benefits at Aptiv:
Comprehensive healthcare package
Child support fund
Life insurance coverage
Employee Pension Plan (with 3.5% contribution on gross salary)
Professional development and training opportunities
Wellness benefits including Multisport card
Flexible hybrid work arrangement
Apply today, and together let’s change tomorrow!
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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.