Organizational Change Project Assistant

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

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Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

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Role ID – C004690

Role Duties and Responsibilities

• Acting as the NATO Enterprise Change Assistant for two large scale ICT changes projects within NATO.
• Support the creation of a comprehensive change management plan for the project in consultation with the project manager
• Provide advice on OCM tools, templates and methodology to Project Change Manager.
• Support the Project Change Manager in the creation of tools and documents related to project and change management, including dashboards which includes KPI for the specific projects
• Support delivery of Organisational Change Management workshops, upskilling sessions, tailored project change sessions and any other ad-hoc requests for OCM support.
• Work with CDT & NCIA to support the creation of a benchmark and reporting mechanism to assess project success from a change management perspective.
• Support the Implementation Project Manager and assistant in embedding and delivering the Enterprise OCM Framework ensuring project milestones are met on time and on budget.
• Supporting the set up of the formal network of Change focal points and subject matter experts across the Nato enterprise
• Provide hands on ad-hoc administrative support the Change Project Manager and team. Scheduling project meetings (in person and virtual), maintaining project documentation and briefings.

Essential Skills, Experience and Certifications

• At the very minimum, 2 years of solid and recent experience in the following;
• Supporting Organisational Change Management Projects, providing operational and administrative support to Change Managers for both systems and process related changes.
• Supporting the creation and maintenance of comprehensive change management plans in collaboration with Project Managers, including dashboards which includes KPI for the specific projects
• In a customer facing role with strong stakeholder management and diplomacy skills. Including experience of facilitating or managing senior stakeholder conversations and workshops.
• In administrative procedures including documentation management, meeting coordination, progress and project reporting.
• Establishing, supporting and managing a formal network of Focal points or experts across entities
• Strong knowledge of project and change management methodology as well as hands-on application experience.
• Proven ability to work effectively in international and cross‑functional teams, coordinating across multiple locations and stakeholders.
• Established understanding of International government environment and governance structures, with experience supporting enterprise‑level initiatives.
• Experience of navigating political discussions and networking.
• Demonstrated strong written and verbal communication skills, stakeholder engagement, and ability to prepare professional documentation and reports.
• Self‑motivated, detail‑oriented, and reliable, with a consistent record of delivering high‑quality outcomes and supporting complex change programs.

Education

• Bachelor's degree in Business Administration, Management, Law, Change Management or related discipline from a nationally recognized university.

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance