General Responsibilities
• Processes customers orders accurately and in a timely manner using the company's order management system
• Verifies order details, including product codes, quantities, pricing, and shipping information, to ensure accuracy and completeness
• Communicates with customers via phone, email, or other channels to clarify order details, providing order status updates, and address inquiries or concerns
• Coordinates with warehouse and logistics teams to ensure timely fulfillment and delivery of orders, and resolves any issues or delays that may arise
• Assists with problem resolution for order-related issues, such as discrepancies, errors, or returns, by liaising with other departments and providing timely solutions
Experience / Qualifications
• Relevant work experience or knowledge of the role
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong organization, planning and time management skills to achieve results
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together
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NOTE: If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly. Type "FIND JOBS" in the Workday search bar.