Operations/Business Management Analyst, Community Investments

What will you do?

• General Office Management – Charlotte, NC:
  • Review incoming mail and deliver to appropriate person.
  • Manage office access cards and key fobs with RBC & property management.
  • Submit property management work orders, as needed.
  • Order supplies, as needed.
  • Maintain break room, work rooms, and common area.
  • Prepare UPS packages and order supplies, as needed.
  • Binding material for on-site meetings, as needed.
  • Maintain Office Management Manual with updates, as needed.

• Communication and scheduling with outside vendors and internal technology support.
• Event Planning:
  • Coordinate meetings/event planning (setting up conference calls, scheduling meeting rooms, arranging reservations/catering, invitations, RSVPs, etc.), as needed.
  • Plan Charlotte office events: Holiday Party, Knights Game, Volunteer/Foundation events/donations.
  • Assist Operations Lead with planning/tracking/coordinating the Community Investments group offsite event (every 3 years).
• Conference/Marketing expense tracking reports, conference exhibit promo orders/shipping, prepare conference check requests and sponsor ads and submit for approvals.
• Support Underwriting team with new Market Study Engagements (letters signed & returned, developer request letters, and market study tracking log).
• Prepare monthly group call Power Point deck and distribute prior to call.
• Backup for Operations Associate for Pitch and IC Package distribution.
• Gather information and conduct research as requested.
• Updating Excel and Power Point files as directed by management.
• Additional administrative tasks as assigned by Operations Lead or Head of Community Investments.

What do you need to succeed?

Must-have:

• 10+ years’ experience in administrative, executive assistant, or business management role with multi-disciplinary responsibilities.
• Strong organizational and time-management skills.
• Proficiency in MS-Outlook and MS-Office applications, and tech-savvy for industry applications.
• Experience with CONCUR for expense reports.
• Working experienced in event planning (small and large events).
• Excellent written communication skills and attention to detail.
• Superior interpersonal and verbal communication skills.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork

Additional Job Details

6805 CARNEGIE BOULEVARD, # 100:CHARLOTTECharlotteUnited States of America40Full timeCAPITAL MARKETSRegularSalaried2025-11-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.