Operations Support and Account Representative

WHAT IS THE OPPORTUNITY?

You will be responsible for processing routine data entry and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

WHAT WILL YOU DO?

• Examines all documents for completeness and takes full responsibility for quality and accuracy of day-to-day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.

• You will be required to be trained on several processes (processing different types of data and reception)

• Being comfortable with computer applications and multitasking with various programs 

• Exercise due diligence in following operational risk policies, procedures standards and guidelines.

• You and your Manager are responsible for your career trajectory, so we encourage you to take personal accountability for high achievement and participate in weekly coaching sessions (we want to see your grow)

• Prepare & pack outgoing/incoming cash parcels

• Unpack & sort incoming parcels and cash deposits from Armoured Car Carriers

Must-have:

• Passion for clients and their needs

• Data entry skills is a must! 

• Be able to work under tight deadlines and stay organized

• Flexibility of working different hours within business hours

• Be able to work in a face paced, secure environment either sitting or standing the entire shift and able to work physically demanding roles including lifting up to 40-50 lbs.

       

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater roles

• Opportunities to building close relationships with clients

• Access to a variety of job opportunities across business and geographies

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Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

MANITOBA CASH SERVICES CENTRE, 195 FORT ST:WINNIPEGWinnipegCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2025-11-262025-12-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.