The Operations Specialist role is ideal for multi-skilled professionals who thrive in dynamic environments and excel at learning and adapting to new business needs. This role offers exposure to diverse operations, products, and industries across RELX businesses.
Responsibilities:
Undergo training and certification for all processes assigned by the Operations Supervisor
Providing updates on documents to be sent out for conversion
Investigating and correcting errors for converted documents that are not yet online
Editing converted documents and running these through the system to go online
Manually editing documents for particular courts not sent through outside conversion
Monitoring missing cases and providing according to information once these are online
Troubleshooting update errors
Correcting issues with VISF or XML data
Maintaining databases which includes moving documents, creating new bases, and indexing
Qualifications:
Bachelor’s degree in any field
1–2 years of BPO, shared services, or related experience preferred
Fresh graduates may also be considered based on communication skills and overall potential
Proficiency with standard computer applications (Word, Excel, Outlook, Internet applications)
Excellent English communication skills (both oral and written)
Strong attention to detail and ability to work under deadlines
Flexible and adaptable to changing business requirements, hybrid/onsite setups, and rotating work schedules
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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