Ascensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a positive, daily difference for people.
At Ascensia, our values serve as the bedrock of our organization. They guide our decisions, actions, and interactions, shaping the culture we collectively foster.
Our Values include:
We believe that when we live our values authentically, both individually and as a team, we unlock our true potential and drive sustainable success.
Job title: Operations Specialist
About the Opportunity: We’re currently looking for Operations Specialist, and in this role you’ll support day-to-day logistics operations across multiple countries with a strong focus on service performance and visibility. You’ll work across partners, inventory, and distribution to ensure smooth execution, accurate reporting, and proactive issue resolution. The role also contributes to launches, improvements, and cost efficiency through close collaboration with supply chain, logistics, and regional teams.
Location: Warsaw – hybrid – 2 days per week on-site presence required.
Please note that this role requires a candidate to be a holder of work permit & residency in Poland.
What you will do:
Deliver daily logistics support across assigned countries, including performance reporting, KPI tracking, escalation handling, and Monthly Business Review inputs and participation.
Partner with 3PLs, warehouses, and carriers to ensure strong service performance, issue resolution, and readiness for Monthly Business Reviews.
Support inventory and depot activities such as reconciliations, physical counts, returns, and stock allocation, particularly during supply constraints.
Contribute to product launches, packaging changes, and promotional activities in collaboration with Global Supply Chain and local distribution centers.
Ensure end-to-end performance visibility & reporting across OTIF, service levels, carrier KPIs, IOD/POD, customer service tickets, and exceptions.
Drive operational improvements and cost-efficiency initiatives in close partnership with Logistics and Order-to-Cash teams.
Collaborate cross-functionally with Planning, Quality, Finance, Systems, and regional teams, including backup support for invoice audits and accruals.
What you need for success:
Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field required.
3–5 years of experience in international logistics operations within regional or multi-country environments, including work with 3PLs, warehouses, and carriers required.
Strong data management and analytics skills, including warehouse and carrier KPI tracking is required, Power BI experience is an asset.
Proficiency with ERP and logistics systems such as SAP, NetSuite, TMS, WMS, EDI, claims, and customer ticketing tools required; NetSuite experience a plus.
Solid knowledge of EU logistics requirements, carrier performance management, KPI tracking, and escalation handling required.
ability to drive improvements through cross-functional collaboration; fluent English required, additional EU languages an advantage.
What we can offer you:
Friendly team and a supportive work environment
Employment contract with a hybrid work model
One-time allowance for home office setup
Monthly lunch card worth 320 PLN
Annual performance-based bonus
Life insurance and private medical care (Luxmed VIP package with dental coverage)
Pension Plan (PPE) and Employee Assistance Program
Multicafeteria benefits (e.g., sport card, cinema tickets)
Access to LinkedIn Learning with a wide range of training courses
Online language learning via eTutor
Access to an audiobook platform
Total Rewards:
The gross monthly base salary range for this position is 10 500 PLN – 12 500 PLN. In addition, employees may be eligible for an annual performance-based bonus of up to 12% of annual gross base salary, in accordance with the Company’s bonus policy. Compensation within the range will be determined based on objective criteria such as relevant skills, experience, and qualifications.
Ascensia Diabetes Care Poland offers a wide range of benefits, including medical care, dental care, life insurance, private pension plan (PPE), lunch card and more.
Interview Process:
1. Initial Interview with Talent Acquisition Partner – an introduction to the role and a discussion of your background and experience.
2. Team Interviews – meet the hiring manager and key team members to review your experience, approach, and ways of working.
3. Decision and Offer – we will share next steps, provide full details, and answer any questions you may have.
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TO ALL RECRUITMENT AGENCIES: Ascensia does not accept unsolicited third-party resumes.
Building an Inclusive Culture: We are a company that brings varying backgrounds, ideas, and points of view to inventing on behalf of all customers. Our diverse perspectives are enriched by many dimensions, including race, ethnicity, gender, age, physical and mental ability, sexual orientation, religious beliefs, culture, language, and education, as well as professional and life experience. We are committed to diversity, equity, and inclusion, and leveraging our unique perspectives to scale our impact and growth.