Operations Project Manager- Global Merchandising

About The Role:

This role sits at the heart of Operations at Fever, driving efficiency, scalability and excellence across our experiences. You will lead strategic, cross-functional projects while coordinating a team in Madrid, ensuring strong operational execution and alignment with business objectives. Given Fever’s growing global retail activity, you will focus heavily on merchandising operations — overseeing the full lifecycle from planning and forecasting to logistics, inventory management and sales performance. You will collaborate closely with Sales, Production, Marketing, Finance and Onsite teams, gaining a 360º view of how our events operate and shaping the way merchandising supports their success.

 

What You'll Do:

• Lead high-performing team, setting clear priorities, strengthening operational excellence and fostering collaboration across internal and external partners.
• Lead the end-to-end management of merchandising operations across a portfolio of partners and events, ensuring seamless planning, execution and operational alignment.
• Oversee strategic planning and financial governance, including forecasting, budgeting, P&Ls, pricing frameworks and order strategies to ensure accuracy and operational rigor.
• Redesign, optimise and automate merchandising processes, establishing scalable workflows for forecasting, inventory control, logistics, data management and reporting.
• Manage supply chain, logistics and inventory operations, ensuring visibility, accuracy and operational efficiency throughout the entire merchandise lifecycle.
• Drive cross-functional project management, coordinating with internal and external stakeholders to ensure timely execution and process consistency.

 

About You:

You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.

• 3/4+ years of relevant experience (consulting, operations, analytics, supply chain, merchandising or similar)
• Experience managing teams in a fast-paced environment
• Previous experience in retail or merchandising is preferred, especially in areas such as forecasting, budgeting, inventory control or logistics.
• Excel at cross-functional coordination, with the ability to manage complex stakeholder environments and build strong working relationships internally and externally, including with partners.
• Fluent English and Spanish. Other languages are a plus!
• Strong analytical and organizational skills, comfortable working with data, KPIs, P&Ls and operational dashboards.
• Solution-focused mindset, able to identify issues, redesign processes and drive structured, scalable improvements.
• Excellent communication skills and a proven track record of influencing and aligning diverse teams.
• Curious and keen to push boundaries, test new approaches and drive continuous improvement.
• Able to manage high workloads and multiple workstreams in parallel, maintaining clarity, structure and efficiency.
• Strong academic background is a plus.

 

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. 
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• Gympass
• English Lessons
• We have free food, drink and fruit at the office !
• Possibility to receive in advance part of your salary by Payflow

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