Operations Manager 3rd Shift

Operations Manager

North Grafton, MA

3rd Shift Schedule

As an Operations Manager in our North Grafton laboratory – one of our largest North American reference laboratories and a critical part of our organization – you will supervise teams of lab employees, including lab techs, lab associates, and supervisors.

You’ll be leading the overnight shift, and will be responsible for day-to-day lab operations, creating strategic plans, managing team members to expectations, and delivering results.

This is a full-time role with competitive benefits and performance incentives. 

At IDEXX, the focus on enhancing the lives of people and pets starts with our own employees and with empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our teams. You’ll be joining an innovative and fast-paced work environment with a strong focus on employee culture and development. 

Want to learn more about working on a laboratory team at IDEXX? Check out what our employees have to say!

• Why Ashley Lemley, Labs Manager, Chose IDEXX - https://vimeo.com/663392982
• Why Laurie Antosia, Labs Supervisor, Chose IDEXX - https://vimeo.com/663393154

In This Role:  

• You will manage teams, including both individual contributors and supervisors
• You will oversee all areas of the North Grafton veterinary diagnostic lab
• You will create and manage budgets
• You will deliver key operating metrics to successfully drive quality, delivery of productivity results, financial success, and safety across the lab
• You will be a business leader and a people leader for the lab and the line of business
• You will drive creation of quality initiatives, process change initiatives, set and and clarify requirements and expectations of all areas of the laboratory and ensure that performance metrics are met

What You Will Need to Succeed:

• You have led, managed, and developed both supervisors and individual contributors
• You have experience managing the day-to-day operations of a fast-paced, high-volume environment, whether a clinical diagnostic laboratory, fast-paced production environment, or similar
• You are able and willing to work the overnight hours required
• You are excited to work and lead in a high-volume, innovative work environment
• You are able to foster a positive work environment and provide strong leadership, guidance and support to laboratory staff
• You are able to communicate effectively with a multi-tiered leadership team
• You will have the ability to work closely and communicate effectively with our Human Resources, IT and Laboratory Operations Teams

What You Can Expect From Us:

• Competitive salary range targeting $120k / yr but will be based on skillset and experience
• Opportunity for annual cash bonus
• Opportunity for performance-based annual merit increase
• Health / Dental / Vision benefits starting day one
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Schedule: 

• This is an overnight management position
• Schedule may vary depending on need
• Shift hours are approximately 2 AM – 10 : 30 AM
• This shift will oversee 3rd shift (our busiest shift) into the 1st shift
• You will be expected to conduct and attend early morning meetings

Are you open to relocation?  

Relocation assistance would be considered for a qualified candidate, so even if you’re not currently in the North Grafton area, you are encouraged to apply. 

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together. 

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

This Laboratory Operations Manager position will be based out of our NORTH GRAFTON, MA location.  Does this sound like the opportunity for you? Apply today!

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