Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role
Working closely with the Senior Director of Operations and the Head of Operations, the Operations Lead APAC will lead financial, operational and project management functions for CREATE in the APAC region, ultimately striving to create and align on operational excellence globally. They will be required to take a holistic view of operational practices in the region, working with the Head of Operations to analyze performance data and key performance indicators to find and design strategic plans to improve workflow, structure and efficiency pushing the team towards its strategic goals.
As a senior member of the CREATE team, they will be expected to guide xtheir team towards best practice project management and resourcing techniques ensuring that are they are a proactive and knowledgeable escalation point of contact for sales teams and clients and that all projects are maximised for speed and cost effectiveness and that our project management system reflects the true status of projects. They will be expected to take a prominent role alongside Heads and Leads of other disciplines in decision making regarding the overall studio and must work efficiently with other CNNIC departments including but not limited to Finance, Strategic Planning, Digital Ops and Audiences and Data regarding processes and practices that effect the studio in region.
The successful candidate will be expected to evolve and realise the vision for driving best practice operational performance across our regional branded content offering. They will be able to demonstrate the ability to search out and collaborate with teams and individuals across the business and to foster a culture of collaboration and innovation. They will require a courageous attitude with the ability to encourage all to embrace setbacks to become better.
Your Role Accountabilities
Business as usual
Project Management – Manage and mentor a client/sales team facing project management team, equipped to be both the first point of contact regarding operational questions and handle the volume of work required in the region. Ensure this team follows our clear operating procedure for proactive communications, resourcing and workflow.
Financial – Work with Head of Operations to continually evaluate current procedures and find solutions and areas of opportunities to streamline them. Using their team and working with relevant parties, including finance and production management, to ensure we have full visibility of incoming costs and that our project information is accurately representative of costs incurred.
Resourcing – Work with Head of Operations and Global Resource Manager to ensure the Project Management Team are following our global resourcing process correctly. Evaluate and suggest improvements as an ongoing task.
Resource Assimilation – Work with relevant parties including finance, security and HR to support our onboarding process and ensure line managers have all the necessary knowledge to ensure onboarding of freelance and permanent staff is as efficient as possible.
Workflow, administration and system use – Lead their team and act independently to identify areas of the studio workflow and administration which can be improved to create efficiencies. Ensure knowledge of our processes and business information tool in the region are consistently shared and the APAC studio is adhering to best practices in this regard.
Operational Projects (Specific areas of concentration will be agreed with the Senior Director of Operations and Head of Operations)
The Operations Lead will be expected to work on specific projects designed to improve the overall workflow of the studio. This may be from a purely studio context but may extend to the wider CNNIC business if it has a material benefit to the studio itself.
This role will require occasional international travel.
Qualifications & Experience
Essential:
8+ year’s experience working as a Senior Project Manager or operations professional in the creative industry either within a multi discipline creative agency or production house
Experience managing project managers and administration staff
Knowledge of current Project Management and Operational best practices
Experience of implementing and maintaining operational initiatives
Organized, pro-active and solutions driven
Excellent emotional intelligence and communication skills both internally and to key stakeholders
Desirable:
Previous experience within a brand studio, production or creative agency environment
Extensive regional contacts from a resource and supplier perspective
Experience of business and project management systems
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.