Operations Control, Senior Manager

Your Role: Ops Control Framework & Oversight

• Design, implement, and maintain the Ops Control framework across back-office operations, including settlement, clearing, custody, cashiering, margin, stock loan, and customer communications
• Oversee ICOC review design, testing, and documentation to ensure reviews are risk-based, well-documented, and performed in accordance with applicable regulatory requirements
• Independently verify that large and aged deficits, suspense items, stock record breaks, securities lending breaks, aged recalls, and fail positions are identified, escalated, and resolved within defined timeframes
• Independently oversee and test operational processes performed by ops teams to confirm controls are properly designed, operating as intended, and consistently followed.
• Maintain a centralized controls inventory and monitoring hub (GRC tooling, dashboards, or internal platforms) covering control ownership, testing cadence, issues, and remediation status
• Conduct thematic reviews to identify systemic control weaknesses and emerging risks
• Challenge control design and execution where gaps exist and partner with operations leadership to drive durable improvements
• Lead Ops Control exam preparedness, including coordination and support for internal audits, external auditors, and FINRA and SEC examinations
• Partner with Product and Engineering to incorporate operational control considerations into new product development and change initiatives
• Drive automation and the use of advanced tooling, including AI-enabled review processes, to improve control effectiveness, scalability, and sustainability

Qualifications (Must-Haves)

• 7+ years of experience in clearing broker-dealer back-office operations, Ops Control, or related control functions
• Prior leadership experience in Ops Control, Clearing Operations, or Financial Control
• Demonstrated hands-on knowledge of:
• SEA Rules 15c3-1 and 15c3-3
• Margin and rehypothecation rules
• FINRA Uniform Practice Code (Rule 11000 Series)
• Broker fails, buy-ins, DK resolution, and exception management
• Stock loan lifecycle, including aged loans and recalls
• Customer statements, trade confirmations, and ICOC review
• Proven ability to identify, test, and challenge operational controls, with a strong attention to detail and focus on reducing and resolving breaks
• Direct experience supporting FINRA and SEC examinations
• Clear, concise communicator able to summarize findings for both technical and non-technical stakeholders
• Comfortable operating independently in a fast-paced, technology-driven, high-growth environment
• Able to navigate ambiguity, prioritize competing deliverables, and proactively drive issues to resolution