GSK

Operational Quality Senior Manager

Singapore - Jurong Full time

Business Introduction


We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance.

Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.

We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.


Position Summary


To ensure quality compliance in manufacturing and Quality operations, thereby assuring that products are produced and released in accordance with GSK and regulatory standards. Provide leadership to operational quality functions by ensuring quality oversight of production activities, managing batch documentation, and handling the release of finished products. Overseeing the QP team and associated processes to ensure that all products consistently meet cGMP standards and adhere to applicable license requirements. Driving consistency, continuous improvement, inspection readiness and promoting Quality culture across the site. The OQ Manager reports to the Site Quality Director and is part of the site Quality Leadership Team (QLT).

Responsibilities

  • Accountable for ensuring that products released have been manufactured and released according to the regulatory dossier and cGMP standards.

  • Ensure compliant review of batch records, lab results, and release documentation.

  • Oversee investigations for deviations, lab events, complaints, returned goods and product failures; assess impact and ensure corrective and preventative actions, CAPA effectiveness

  • Provide shift-based Quality oversight of facilities, equipment and operations to assure real-time cGMP compliance, ALCOA+ data integrity, and timely escalation.

  • Ensure that quality-related systems, policies and procedures across the site are relevant and compliant to both regulatory and GSK requirements

  • Support inspections and sustain acceptable audit status; drive CAPA development and monitor closure.

  • Manage, develop and train staff; drive quality performance metrics (including RFT) and batch documentation lead time.


Why You?

Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

  • Bachelor’s degree in life sciences, pharmacy, engineering or a related technical field.

  • Minimum 7 years’ experience in pharmaceutical, biopharma or related regulated manufacturing in quality or operations roles.

  • Practical experience with quality management systems and Good Manufacturing Practice (GMP) requirements.

  • Demonstrated experience managing deviations, CAPA, change control and investigations.

  • Strong written and verbal communication skills in English and ability to present clear, objective findings.

  • This role is on-site in Singapore with regular presence at the manufacturing site


Preferred Qualification
If you have the following characteristics, it would be a plus:

  • Advanced degree in a relevant scientific or technical discipline.

  • Auditor accreditation or progression through a recognized auditor development programme.

  • Experience supporting regulatory inspections and responding to regulatory findings.

  • Experience with supplier or third-party quality management and quality agreements.

  • Knowledge of risk management, continuous improvement and project management methods.

  • Familiarity with digital quality systems and data analytics for quality metrics.


How we work


You will join a collaborative team that values respect, transparency and practical solutions. We support career development and provide opportunities to learn and grow through projects and cross-functional work. We welcome people who bring different perspectives and who are committed to inclusion, teamwork and continuous improvement.

Apply now


If this role matches your experience and ambitions, we would like to hear from you. Please apply and tell us how you can contribute to operational quality in Singapore.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

 

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

 

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.