Role Summary
With the creation of the US Customer Engagement Platform (CEP) in Oncology, the new Enablement team will strive to build an effective and efficient commercial engine to help drive growth across the Oncology Business Unit. Our goal is to deliver breakthroughs to every eligible cancer patient.
The Director/Team Lead of Sales Enablement Managers is an integral member of the Oncology CEP Enablement team and is responsible for strategic and operational support to the Oncology sales organization, with a focus on sales operational excellence, culture & capability development, Cross functional partner collaboration, and overall field force effectiveness.
This individual and the team they manage will be responsible for the day-to-day operational leadership of the Sales Organization with a long-term focus on optimizing the strategies and platforms that ensure our field sales executional impact. The team will be required to work across a broad range of Oncology and enterprise stakeholders, including the new Oncology focused commercial analytics team, Marketing, Digital and others to develop, evolve and lead workstreams, projects, and programs in alignment with the our Sales Operating Plan.
The selected candidate will report to the Sr. Director of CEP Enablement with a, dotted lined into the National Sales Director Leadership Team and will be expected to contribute to efforts supporting all defined and established business priorities.
The selected candidate will lead and coach a team of direct reports consisting of 6 Sales Enablement Managers who each have a distinct therapeutic area sales team focus. This position serves as the link between our sales and other customer facing teams and will actively lead our efforts identifying, prioritizing, and coordinating high impact efforts and action plans as appropriate. This role is accountable for ensuring business critical projects and initiatives are completed and provide regular updates to senior sales, marketing, Regional and National Sales Directors, and to the Sr. Director of CEP Enablement. The SEM team lead is also expected to spend focused energy to grow and develop each Sales Enablement Manager as our ready now bench of talent for next level leadership roles.
ROLE RESPONSIBILITIES
Operational Excellence
· Cross-TA Group Strategy Development and Implementation working in close partnership with Regional Sales Directors and platform partners to develop and implement broad based strategies that are applicable to all or most of the commercial groups.
· Accountable for ensuring business critical projects and initiatives are followed through on by tracking progress against timelines and ensures key milestones are being met.
· Lead all operational excellence portfolio activities across the Sales Organization
· Strategy enablement, cross company collaboration, communications and issue remediation, and executive updates.
· Actively manages Oncology Sales OPEX expenses and budget in partnership with OEDs and Sr. Director of CEP Enablement
· Responsible for overseeing, organizing, and facilitating all cross-brand national sales operational matters, including input on Sales POA meetings, Contests, Training, Compliance, and BT, as well as other operational areas in partnership with the OEDs.
· Work hand in hand with Regional Sales Directors, Marketing, analytics and other Cross functional Partners on the development and executions of POA/National Meetings., including determining objectives, agenda, logistics and pull-through for Sales Teams in partnership with OED – Meetings lead.
· Lead cross-functional team to rapidly operationalize field organizational structure needs as the business continuously evolves, e.g. field force expansions and re-alignments
· Assist in award Trips Planning Administration and Execution for sales colleagues in partnership with OED.
· Represent OBU Sales in various cross-BU initiatives.
· Liaise with legal, compliance and governance on processes and issues.
Direct and Indirect Leadership
· Lead and develop a team of direct reports consisting of 6 Sales Enablement Managers
· Coordinate alignment and discussion of sales communications for Oncology and coordinate with peers across the enterprise CEP Customer Enablement platform.
· Represent Oncology on US Sales Excellence Council and other relevant national collaborative work teams.
Field Force Development and Engagement
· Identify, innovate, implement, and sustain culture initiatives and capabilities development in partnership with Sales leadership, People Experience and the Leadership Training Team in partnership with the OEDs.
· Supports training and on-boarding of new ABMs as it relates to local collaboration and communication and pull-through on account projects with the cross-functional account team and OED training lead
BASIC QUALIFICATIONS
· Position requires at least 8+ years of experience in US pharmaceutical Sales, KAD and/or marketing (or like functions), with demonstrated success working collaboratively across different parts of the organization.
· 1st line supervisory experience required (position is intended as a developmental role to prepare colleagues for more senior level leader positions in the Sales, Commercial Field Leadership and/or Marketing Functions).
· Demonstrated analytical and problem-solving skills required.
· Demonstrated ability to navigate across Pfizer to achieve OBU objectives.
· Proactive self-starter with comfort working autonomously.
· Strong project and program management skills, including change leadership with a high learning agility.
· Must have proven ability to manage complex situations in a matrix organizational structure through the participation in or leadership of cross-functional teams, together with strong team membership skills.
· Strong organizational skills and attention to detail; ability to lead through influence.
· Strong oral and written communication skills
· Excellent follow-through and highly communicative style required.
· Demonstrated business acumen and strategic thinking abilities.
· Comfortable working with Senior Leaders; competence in developing senior leadership presentations.
· Sensitivity, discretion, and confidentiality
· Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PREFERRED QUALIFICATIONS
· At least 2 years of recent achievement (high performance) as a team lead with a demonstrated track record of developing others.
· 3 years of experience in operations, analytics, and leading organizational strategy strongly preferred.
· Direct work experience within Oncology or other specialty markets preferred, due to need to work cross functionally across many different parts of the Oncology Commercial businesses.
· Experience working with Organized customers such as Payer, GPO, SPP, IDN, NCI Centers
· Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee, and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
· MBA preferred.
OTHER DETAILS
Travel will be required throughout the year.
Last Date to Apply for Job: 3/9/26
Preferred location US Remote
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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