Office Manager (Hybrid - Acton, MA)

We are seeking a highly capable, proactive, and solutions-oriented Office Manager to serve as the operational contact of our dynamic, cross-functional team. This full-time role is critical to driving organizational efficiency, ensuring seamless execution of procurement and contract workflows, and maintaining a high-functioning office environment.

The ideal candidate is not just an administrative expert, but an operations partner—someone who thrives in a fast-paced environment, anticipates needs, and takes initiative to improve systems and processes. This role offers the opportunity to work closely with leadership, influence team operations, and contribute meaningfully to the success of high-impact projects.

Key Responsibilities

Operational Leadership & Office Management

• Serve as the primary point of contact for all office operations, ensuring a productive and well-supported work environment.

• Own calendar management, meeting coordination, and travel logistics for leaders and project teams.

• Oversee office supply procurement, vendor relationships, and space planning to support evolving team needs.

• Lead internal communications for operational updates, team-wide logistics, and event coordination.

Procurement & Vendor Operations

• Manage end-to-end procurement processes, including requisitions, purchase orders, and vendor onboarding using SAP or similar ERP systems.

• Track and reconcile blanket POs, monitor spend, and ensure timely delivery of critical materials.

Contract & Document Governance

• Coordinate the submission, tracking, and execution of NDAs, SOWs, and contracts through platforms like ZIP and Ironclad.

• Maintain accurate records and ensure compliance with document control standards, including change orders in PLM systems.

• Proactively manage approval workflows and escalate delays to ensure business continuity.

Meeting & Facilities Coordination

• Own recurring meeting room scheduling, conflict resolution, and space optimization in partnership with facilities teams.

• Support logistics for team meetings, workshops, and offsite events, ensuring a seamless participant experience.

Onboarding & Talent Integration

• Lead onboarding logistics for new hires, including workspace setup, systems access, and welcome materials.

Project & Team Enablement

• Maintain and improve operational dashboards and trackers for procurement, contracts, and onboarding.

• Provide high-level administrative and project support to cross-functional teams and leadership.

Education and Experience:

Minimum Requirements:

• Education: Associate’s degree in Business Administration, Operations, or a related field—or equivalent experience.
• Experience: 4–6 years in office management, project coordination, or business operations, preferably in a high-growth or technical environment.
• Systems Proficiency: Hands-on experience with SAP (or similar ERP), Ironclad, PLM systems, and Microsoft 365 (Outlook, Teams, SharePoint).
• Project Coordination: Demonstrated ability to manage multiple priorities, track deliverables, and support cross-functional initiatives.
• Operational Acumen: Strong understanding of procurement, vendor management, and contract workflows.
• Communication & Discretion: Excellent interpersonal skills and the ability to handle sensitive information with professionalism and confidentiality.

Preferred Skills and Competencies:  

• Strong organizational and time management skills with a keen attention to detail.
• Ability to work independently and collaboratively in a fast-paced, evolving environment.
• Experience supporting technical teams or engineering environments is a plus.
• Familiarity with collaboration tools such as Confluence, Smartsheet, or Asana.

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $33.91 - $50.86 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.