Office Assistant I (NCS) - Mayor's Office of Employment Development

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$30,580.00 -$53,340.00 Annually

Starting Pay:

$30,580.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

This is an office support position requiring knowledge of general office and clerical tasks. Work involves performing limited office support duties for a department or program.  

Essential Functions

• Provides clerical support to department.
• Receives and screens incoming calls and visitors and directs them to appropriate department.
• Gives routine information to public or refers them to proper sources of information.
• Types letters, memoranda, reports, documents, and other materials. Assists in maintaining databases.   
• Operates various office equipment, i.e. fax machine, photocopiers, scanner, etc.
• Maintains and organizes files. 
• Schedules appointments, assists in special events, and assists in meeting services (room set-up, food organization, etc.).
• Opens sorts and distributes incoming mail. 
• Prepares outgoing mail.  
• May orders and maintain office supplies and materials for unit/division.  
• May maintain attendance and payroll records and files and prepares basic reports of operations.
• Performs other duties as required.         

Minimum Qualifications

Education: High School Diploma or GED

AND

Experience: Have one year of Office/Clerical experience.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Knowledge of existing office practices, procedures, and equipment.
• Knowledge of business English, and good at spelling, punctuation, grammar and oral communication.
• Ability to learn and use MOED and City designated software programs such as Workday, WME, ETO, etc.  
• Knowledge of business arithmetic and ability to make moderately complex arithmetic computations and tabulations with accuracy and speed.
• Ability to communicate verbally and in writing.
• Ability to meet and greet visitors in a professional manner.
• Ability to establish and maintain effective working relationships with associates and the public.
• Ability to plan, organize and execute continuing assignments, to work independently and to maintain moderately complex records.
• Ability to work as a member of a team to assure project completion.
• Ability to prioritize and handle multiple tasks.
• Ability to act in a professional manner at all times.   
• Ability to keep information in confidence.  
• Must be computer literate and familiar with word processing, spreadsheet, and database applications (i.e. MS Word, Excel,etc.).

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Financial Disclosure

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER