Offers & On-boarding Administrator

We’re looking for a Offers and Onboarding Administrator to join us in Bradford.

As an Offers & On-boarding Administrator, you will be responsible for delivering a precise and efficient offer and onboarding process for new starters. Your role focuses on ensuring a high-quality experience for new employees while providing proactive support to Virgin Media hiring managers.

Key responsibilities include preparing accurate contractual offers and documentation, ensuring timely distribution to new starters, and managing the return of completed paperwork to facilitate smooth processing within the HR system and payroll setup.

What will you be doing?  

• Work with the wider Resourcing team to create and send offers for candidates, both external and internal, for salaried roles.
• Liaise with the new starter with regard to the offer and on-boarding process and ensure that offer documentation is received, completed and returned in a timely manner.
• Ensure queries and requests from new starters are managed to ensure responses are efficient, accurate and in accordance with the company policy, procedure and agreed service standards.
• Liaise with the People Services Shared Service function to ensure a smooth, accurate and efficient handover of information in a timely manner, working to multiple payrolls cut offs.
• Track and manage documentation in line with confirmed start dates to adhere to payroll cut offs.
• Liaise with the Head of Resourcing, Resourcing Managers and recruiting teams to ensure that they are updated on the progress of the new starter process.
• Liaise with Fleet to facilitate the delivery of company vehicles to new starters and changes for internal moves.
• Ensure that all returned documentation is dealt with appropriately so that the new starter receives all they are entitled to.
• Ensure all Hires are made on the recruitment system for new starters and internal moves in a timely manner to allow for business reporting.
• Manage and distribute the weekly vacancy list.
• Complete special projects and miscellaneous assignments as required

We tend to look for people with:   

Essential:  

• Proven administrative experience, ideally in a fast-paced Resourcing or Recruitment environment.
• Strong customer service orientation with excellent written and verbal communication skills.
• Knowledge of contract creation, employee benefits, and compliance processes.
• Highly organised with the ability to meet tight deadlines.
• Skilled at managing multiple tasks in a dynamic work setting.
• Capable of identifying priorities and aligning work accordingly.
• Effective team player with the ability to work independently.
• Supportive and collaborative approach to assisting colleagues.
• Demonstrates a strong commitment to confidentiality and data protection.
• High level of accuracy and attention to detail.
• Proficient in using standard office applications, email, multi-functional devices, and telephone systems.
• Confident in handling complex queries.
• Experience working with stakeholders across various functions and levels.

Desirable:  

• Experience working within a shared service centre environment.
• Familiarity with HR systems.
• Experience with systems such as Oracle, SAP, or Workday.
• Strong communication and stakeholder engagement skills.

What’s in it for you?  

• Competitive salary + Bonus **where applicable** 

• 25 days annual leave with the option to purchase 5 more  

• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance  

• Matched pension contribution up to 10%  

• 24 hours of paid Volunteer Time Off 

• Discounted gym and wellness memberships 

• Access to our car benefit scheme  

• Access to our online learning platform to continue to develop and grow your career with us  

• The chance to join an innovative, fast-paced and passionate team  

Who we are:  

Liberty Blume, a Liberty Global company, is a rapidly growing business services provider, specialising in tech-enabled back-office solutions. Our mission is to deliver efficiency, scale and value to our customers through Business, Procurement and Financial Solutions. If you’re curious, customer centric and enjoy being one step ahead, join us on our scale up journey and unlock your freedom to grow!