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Reporting to the Director, Government and Corporate Affairs (Canada), the Occupational Health and Safety (OHS) Manager provides subject matter expertise and strategic support for occupational health, safety, and regulatory compliance across Canadian operations. The role supports alignment across Funeral Homes, Personal Care Centres, Crematoriums, and Cemeteries, consistent with Company values and applicable legislative requirements.JOB RESPONSIBILITIES
20% OHS Culture
Champion a strong OHS culture by providing guidance and support to leaders at all levels to reinforce safe work practices and accountability.
Support proactive hazard identification and risk management by ensuring appropriate risk assessments are completed, reviewed, and updated as workplace conditions evolve.
Support legislated OHS committee activities across business units, ensuring compliance with applicable provincial requirements and effective follow-up on identified actions.
20% Regulatory Interfacing
Serve as the primary point of contact with regulatory agencies and governmental ministries for OHS-related matters.
Support and manage regulatory interactions, including inspections, written and verbal responses, compliance orders, appeals, and site visits, ensuring timelines and documentation requirements are met.
Research, interpret, and apply regulatory requirements to support informed operational and strategic decision making.
Represent the Company with external regulatory agencies in a professional and consistent manner, supporting positive working relationships and compliance outcomes.
30% Collaboration, Development and Documentation of OHS Programs
Collaborate with front-line associates and leaders to support safety initiatives and continuous improvement activities.
Provide guidance on the development and maintenance of mandated OHS training content, working in collaboration with the Company Learning and Development team to support delivery and tracking, where appropriate.
Facilitate or deliver training sessions on key OHS topics as required.
Support the development, implementation, and ongoing improvement of corporate health and safety standards and strategies across Canadian operations.
Review and update OHS policies, procedures, and safe work practices to ensure alignment with current legislation and best practices.
Collaborate with the HSE Compliance Services Team to support alignment with corporate policies, OHS and HSE web content, occupational health clinics, and related objectives.
Provide OHS program documentation and subject matter expertise to support location audits and compliance reviews.
Maintain OHS program documentation in accordance with legislative and Company requirements.
In partnership with the HR team, provide subject matter expertise and support for Early and Safe Return to Work programs, contributing to the timely, safe, and sustainable reintegration of associates following injury or illness.
Serve as an OHS resource for WCB case management by providing guidance, regulatory insight, and liaison support with provincial regulators, to support accurate, efficient, and compliant claim management.
Support the development and implementation of strategies to reduce OHS-related costs, including WCB premiums, and improve employer performance ratings.
20% Collaboration, Development and Documentation of OHS Programs
Develop and maintain OHS metrics, dashboards, and reports to demonstrate program effectiveness and inform leadership decision making.
Maintain current knowledge of Canadian OHS legislation, regulatory trends, and industry best practices, and monitor compliance risks on an ongoing basis.
Proactively identify compliance risks and recommend practical mitigation strategies.
Develop, maintain, and deliver health and safety and compliance reports, including monthly reporting for market leaders and senior management, to highlight high-risk areas, prioritize urgent needs, and support informed decision making.
Lead or support investigations into significant incidents, including root cause analysis and corrective action planning.
10% Other Responsibilities
Support additional initiatives and projects as required to advance the Company’s overall OHS objectives.
MINIMUM REQUIREMENTS
Education
College Degree in related field preferred
CRSP (Canadian Registered Safety Professional) or Certified Safety Professional (CSP) by the Board of Certified Safety Professionals preferred.
Experience
Five or more years of experience in an OHS role or comparable environment
Three or more years of experience influencing leaders and supporting enterprise-wide programs
Funeral service experience is an asset
Knowledge, Skills and Abilities
Strong knowledge of Canadian OHS regulations and regulatory frameworks
Bilingual (French/English) is an asset.
Strong analytical, organisational and problem-solving skills.
Strong employee relations and interpersonal communication skills; ability to interact effectively with all levels of the organisation.
Excellent communication skills (verbal, written and presentation)
Ability to influence change without direct authority
Demonstrated knowledge of Excel, Word and presentation design software.
Organized and detail-oriented
Ability to prioritize work, meet deadlines, and operate independently
Understanding of operational and business performance metrics
WORK CONDITIONS
Work outdoors during all seasons and weather conditions
Travel up to 25 percent, including occasional short-notice travel and travel to the United States
Standard business dress is required
Sitting continuously for up to 8 hours per day
Physical effort requiring manual dexterity is required, including paperwork, calculators, computers and phone usage