Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs.
Your skills in routers, networking controllers, bridges, and networking software will be essential as you troubleshoot network issues and coordinate with vendors to install the latest hardware and software, such as routers and switches. Not only will you help keep our customer’s networks running smoothly, but you will also work on project implementation, conduct project planning and cost analysis, and build proof-of-concept solutions with networking system technology.
In this role, you will have the opportunity to review project requirements, communicate them accurately to the team, and ensure they are appropriately fulfilled. You will use your expertise to design and implement local and wide-area network solutions, including IP and VOIP, that address customer requirements. You will also provide high-quality technical solutions to our customers to prepare them for implementation, go-live, and maintenance.
If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you!
Your Future at Kyndryl
At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Technical and Professional Expertise:
Having 10+ years of experience in network and security operations.
Configure, manage, and troubleshoot Palo Alto Next-Generation Firewalls (NGFWs), including security policies, NAT, VPNs (IPSec/SSL), URL filtering, and threat prevention.
Manage Panorama for centralized policy and log management.
Manage firewall policies, NAT, SSL decryption, URL filtering, threat prevention, and logging/reporting.
Administer Panorama for centralized firewall management, including policy creation, device group management, templates, and software upgrades
Proficiency in configuring security profiles (URL filtering, Anti-Spyware, Threat Prevention, WildFire).
Troubleshooting using CLI and packet captures on Palo Alto devices.
In Depth Understanding of Palo Alto High Availability.
Create and configure Global Protect remote VPN
Troubleshooting Wildfire issue
In Depth knowledge of App-ID , Content -ID and User-ID
Good understanding of networking fundamentals (TCP/IP, routing, NAT, VLANs, IPSec/SSL).
Maintain documentation, Run books for designs, configurations, and operational procedures.
Review firewall policy /compliance configuration via Skybox.
Monitor and resolve firewall health, logs, and alerts; escalate and resolve incidents in line with SLAs.
Configure, deploy, and manage Arista EOS-based switches and routers in data center and enterprise environments.
Design and implement spine-leaf architectures, VXLAN/EVPN overlays, and MLAG for scalable, resilient networks.
Configure and troubleshoot routing protocols (BGP, OSPF, IS-IS, eBGP/iBGP) and VRFs.
Deploy, integrate, and operate Arista Cloud Vision for centralized management, automation, compliance, and telemetry.
Working knowledge of Cloud Network technologies (Azure, AWS, GCP and others)
Perform rule analysis, optimization, and compliance reporting using Skybox and Tufin platforms.
Mentor junior engineers and act as an escalation point for complex operational issues.
Preferred Technical and Professional Experience:
Proven expertise with Palo Alto Firewalls (Panorama, Global Protect, threat prevention, HA)
Strong experience in Skybox and Tufin for firewall policy management, optimization, and compliance reporting.
Solid hands-on background with Arista Routing & Switching platforms.
Deep understanding of networking & security protocols: IPS/IDS, SSL/TLS, BGP, OSPF, VXLAN, segmentation.
Proficiency with troubleshooting tools: Wireshark, tcpdump, NetFlow, Cloud Vision Telemetry.
Familiarity with automation/scripting (Python, Ansible, APIs) is an advantage.
Strong troubleshooting and problem-solving skills.
Ability to work independently under pressure while collaborating with cross-functional teams.
Good communication skills for coordination and escalation handling.
Detail-oriented with strong documentation and process discipline.
Certifications preferred: PCNSE (Palo Alto), Arista ACE/CCNP/CCIE, Skybox/Tufin certifications, CISSP.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.