The successful candidate will provide administrative and sales support for Manulife Banks National Accounts team. They will be required to develop a thorough understanding of the Manulife Bank business, the uniqueness of its distribution channels and the unique needs of our sales force.
Reporting into the Head of National Accounts, the successful candidate would be expected to provide professional and effective support to the directors of national accounts. This includes accountabilities like the fulfillment of sales & marketing material requests, assisting with medium to large scale sales events, maintaining and continuously working with stakeholders to store and format critical sales reports and relevant sales content, managing all team employee status changes (onboarding and terminations) and submitting and tracking expenses and budget management.
The National Sales Coordinator will act as a central point of contact for the National Accounts team. The objective is to assist the team in achieving a specific sales target from multiple distribution channels on a national scope. Sales incentive programs and marketing tools are provided to assist in the achievement of this goal.
Position Responsibilities:
Manage all new hire onboarding, leave of absences and terminations, including support for home office setup and system access.
Maintain, update and organize all content on our internal communication platforms
Medium to large event coordination for the field, including advisor education and distribution channel events (Note: this role will also support all medium to large event management for home office locations – currently Waterloo and Halifax)
Co-ordinate and monitor prompt distribution of marketing materials and sales aids as requested by national accounts team
Responsible for small scale projects
Contribute to the production and distribution of firm scorecards
Assist in planning and booking all meeting logistics on behalf of the Head of National Accounts
Problem resolution for field management (National Accounts Directors)
Process invoices for region and track, maintain, submit expenses, etc.
Handle all incoming and outgoing mail and courier Ad-hoc sales reporting task
Required Qualifications:
Post-secondary degree and/or the equivalent combination of education/experience
Strong interpersonal, professional and diplomacy skills with a high comfort level in dealing with individuals at all levels in the organization
Excellent skills with Microsoft Office, including Word, PowerPoint & Excel
Strong organizational, time management and priority setting skills to meet tight deadlines
Demonstrated ability to multi-task, show initiative, and anticipate needs in a proactive manner
Ability to prepare and understand reports, and identify discrepancies in reporting
Able to exercise discretion and tact in situations involving sensitive and confidential information
Ability to work independently and in a team environment
Ability to balance multiple priorities while maintaining a high degree of accuracy and attention to detail
Strong verbal communication and business writing skills
The successful candidate will be required to communicate in English and French to support clients from various provinces outside of Québec.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
CAN, Ontario - Full Time RemoteWorking Arrangement
Salary range is expected to be between
$51,975.00 CAD - $86,625.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.