Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr. Manager of Pricing, Data Analysis & Revenue Initiatives within PNC's Merchant Services organization, you will be based anywhere within PNC's footprint.
The Merchant Services Sr. Manager of Pricing, Data Analysis & Revenue Initiatives plays a critical role in driving profitability, ensuring compliance, and supporting strategic initiatives across PNC Merchant Services. This position requires strong analytical skills, leadership capabilities, and the ability to manage multiple priorities while collaborating with cross-functional teams and external partners.
Key Responsibilities:
• Evaluate and make decisions on merchant pricing requests from sales and RM teams for large merchant clients.
• Key stakeholder in merchant deal reviews and documentation management.
• Conduct portfolio profitability analysis and reporting, including annual validation and review of merchant services pricing.
• Ensure accurate reporting in collaboration with external partners.
• Perform ongoing attrition analysis and develop retention strategies.
• Lead coordination of sales plans with sales leadership and internal partners.
• Manage release testing and validation for Merchant Data Warehouse.
• Collaborate with project managers to ensure compliance and development team alignment.
• Manages a data analyst and reports to General Manager of PNC Merchant Services.
Qualifications:
• 5+ years of experience in financial services, pricing strategy, or business planning.
• Strong understanding of compliance, data validation, and release management.
• Excellent communication and stakeholder management skills.
• Leadership experience / managing data analyst.
• Strategic thinker with the ability to influence and drive cross-functional initiatives.
• Proficiency in Excel, SQL, PowerPoint, and business analytics tools preferred.
• Ability to manage multiple competing projects.
• Problem-solving mindset and adaptability in a fast-paced environment.
• Merchant acquiring experience highly preferred.
This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
- Manages cross-functional teams to improve business planning methods. Defines key business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
- Responsible for defining and implementing business planning processes. Designs strategic plans based on forecasts, and provides improvement recommendations.
- Creates solutions to meet business operational and financial objectives. Identifies and executes opportunities that add value to the business and to achieve business goals.
- Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy.
- Leads a team that develops and implements best practices and learning plans to meet business objectives.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning
Competencies
Business Case Justification, Influencing, Innovation, Planning: Tactical, Strategic, Problem Solving, Visioning
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $80,000.00 – $209,300.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 12/04/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
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