Meetings & Events Manager

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. 

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SUMMARY

Reporting to the Director of Meetings & Events, the Meetings & Events Manager delivers refined, high-level corporate event planning that reflects the standards of a five-star luxury hotel. This role serves as the primary liaison for clients, planners, and vendor partners, ensuring every program is executed with precision, professionalism, and elevated attention to detail. While focused on corporate events, the position may occasionally oversee social functions as assigned. Flexibility and a strong service mindset are essential, including availability during evenings, weekends, and holidays.

ESSENTIAL FUNCTIONS

• Serve as the dedicated point of contact for clients and planners, providing seamless guidance throughout the planning process.
• Coordinate all assigned event details with accuracy and timeliness.
• Initiate client communication upon contract execution.
• Host and participate in site visits.
• Act as the on-site liaison for planners, event logistics, and food & beverage functions.
• Develop and manage event budgets, timelines, and logistical components.
• Maintain accurate financial documentation, including estimates of charges, deposits, and monthly forecasts.
• Support menu planning, program design, and service enhancements that elevate the guest experience, while focusing on revenue management.
• Produce clear and comprehensive Group Resumes and Banquet Event Orders to ensure flawless cross-departmental execution.
• Cultivate strong relationships with planners, vendors, and community partners.
• Lead pre-event meetings and ensure alignment across operational departments.
• Welcome planning teams upon arrival and facilitate introductions to key hotel team members.
• Oversee event-day execution, including setup verification, vendor coordination, and guest support.
• Complete all post-event follow-up, billing review, and client communication with professionalism.
• Attend required meetings and support special projects as assigned.
• Maintain organized departmental correspondence and documentation.
• Demonstrate thorough knowledge of hotel offerings and respond promptly to client inquiries.
• Manage guest concerns with thoughtful, discreet service recovery.

QUALIFICATIONS

• Adaptability to changing business demands, including mornings, evenings, weekends, and holidays.
• Active participation in required training and departmental initiatives.
• Serve as an ambassador of the hotel’s mission, values, and five-star service standards.
• High School Diploma required; Bachelor’s degree preferred.
• 2–4 years of hotel, corporate, or luxury event planning experience required.

JOB SPECIFIC SKILLS, KNOWLEDGE & ABILITIES

• Exceptional written and verbal communication skills.
• Preferred experience with luxury hospitality systems (e.g., Delphi, Social Tables, Opera).
• Strong proficiency in Microsoft Office.
• Comprehensive understanding of hotel catering operations and luxury market trends.
• Advanced guest-service orientation with polished interpersonal and organizational skills.
• Ability to perform with composure and professionalism in a fast-paced environment.
• Creative problem-solving and strong attention to detail.
• Ability to make sound, service-focused decisions independently.
• Financial acumen including budgets, P&Ls, and premium menu planning.

PHYSICAL REQUIREMENTS 

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates; use of these senses will occur on a constant basis. 

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.