Medical Technician - Phlebotomy

Medical Technician - Phlebotomy

Department: Department of Veterans Affairs

Location(s): Wilmington, Delaware

Salary Range: $43740 - $56865 Per Year

Job Summary: This position is located within the Phlebotomy Department, Pathology and Laboratory Medicine Service at the Wilmington VA Medical Center in Wilmington, DE.

Major Duties:

• ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The major duties include but are not limited to: Uses the hospital computer system to accurately perform work duties such as reviewing, retrieving, and accessioning specimen laboratory orders as well as researching and resolving issues; Collects blood by venipuncture on both inpatients and outpatients; Collects urine, sputum, and stool specimens in the Pathology and Laboratory Medicine Service's Outpatient Phlebotomy Department; Transports specimens from the collection site to the testing Laboratory according to urgency status; Answers questions relative to patient specimens (e.g., proper collection, storage, etc.); Instructs and assists patients/customers as needed, including providing instructions/directions and answering questions not limited to laboratory services, or directing patients to personnel who can accurately answer questions or meet stated needs; Performs clerical functions, including but not limited to, answering telephone calls and directing calls to appropriate departments, and contacting providers when lab orders require further clarification; Performs a range of diagnostic laboratory support duties such as collection and labeling of specimens for the laboratory; Uses proper sterile techniques for collection of patient specimens; Adheres to specimen special instructions, such as pre-chilling or pre-warming collection containers, transporting specimens on ice or warmed, protection from light, immediate deliverance of specimens to testing laboratory, etc.; Conducts glucose tolerance testing, including administration of proper amount of glucola and monitoring patient throughout testing process for adverse reactions; Verifies the patient as the individual denoted on the laboratory order request/labels using two approved forms of identification, ensuring all patient specimens are properly labeled; Assesses patient's physical and emotional condition with respect to procedure being performed; Adheres to safety, infection control, and standard precautions while drawing blood and/or handling non-blood patient specimens; Collects blood samples with a minimal number of failures, patient bruising, or required resticks; Identifies and appropriately responds to adverse reactions such as fainting, nausea, vomiting, convulsions, and arrests; Monitors supply inventory, rotates stock to minimize outdating, and is responsible for identifying and removing outdated supplies/reagents; and, Performs other duties as assigned. Work Schedule: Monday through Friday, 8:00 a.m. - 4:30 p.m. Designated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is received. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved

Qualifications: English Language Proficiency Requirement: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to perform the duties of this position. ~AND~ This position includes a Selective Placement Factor (skill, knowledge, ability, or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. ~AND~ The Selective Placement Factor for this position is: "Experience performing phlebotomy/blood draws on human patients." In addition to the English Language Proficiency and Selective Place Factor, to qualify for this position at the GS-4 level, you must meet one of the following requirements: Experience: You must have at least 6 months of general experience and 6 months of specialized experience: General experience is described as (1) any type of work that demonstrates the ability to perform the work of the Medical Technician - Phlebotomy, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. AND Specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the Medical Technician - Phlebotomist, and that is typically in or related to the work of the position to be filled. Specialized experience is defined as (a) technical medical laboratory support work such as performing laboratory tests and examinations (chemical, microbiologic, hematologic, and blood banking) and preparing reports of findings and/or (b) technical support work in a closely related field, e.g., biological laboratory technician work, that required application of the methods and techniques of a phlebotomist equivalent to at least the next lower grade level (GS-3). NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. ~OR~ Education and Training: Successful completion of: (a) an associate-degree course of study of which the 2nd year of the 2-year program included successful completion of a training course of approximately a year's duration in a certified laboratory assistant school approved by a nationally recognized accrediting agency; (b) 1 year of study that included 6 semester hours in chemistry and/or the biological sciences, plus successful completion of a full-time training course of approximately a year's duration in a medical or clinical laboratory assistant (or technician) school that included instruction in chemistry, hematology, blood banking, and microbiology (including serology) and that, in addition, included supervised laboratory practice incident to the diagnostic process and the treatment of patients; or; (c) 2 years of study that included at least 12 semester hours of chemistry and/or biological science course work that must have been directly related to the specialization of the Medical Technician - Phlebotomy. This education must have been obtained in an accredited business or technical school, junior college, college, or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. ~OR~ Combination: Equivalent combinations of successfully completed post-high school education and experience, as described above, may be used to meet total experience requirements. The education portion must include courses directly related to the work of the Medical Technician - Phlebotomy position. This education must have been obtained in an accredited business or technical school, junior college, college, or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: SPECIMEN COLLECTION COMPUTER SKILLS CUSTOMER SERVICE PATIENT CARE QUALITY ASSURANCE IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work of the position requires manual dexterity, visual acuity, regular and extensive, and recurring physical exertion such as standing for long periods, bending, stooping, stretching, lifting, moderately heavy supply items and small equipment and walking on a regular basis. The ability to work under stressful conditions when the demands for accuracy and specific reporting results are necessary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/11/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12901598. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at: https://help.usajobs.gov/faq/application/documents/resume/page-limit https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/ Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (302) 994-2511. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Application Deadline: 2026-03-11