Job Title
Medical Receptionist IAgency
Texas A&M University Health Science CenterDepartment
Primary Care & Rural MedicineProposed Minimum Salary
CommensurateJob Location
College Station, TexasJob Type
StaffJob Description
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Who we are
As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.
What we want
The Medical Receptionist I is responsible for greeting patients and visitors in the clinic, handling patient calls for scheduling appointments and routing calls to the appropriate clinical staff. This position will handle front desk tasks including data entry into the Electronic Management System and billing/insurance processing and inquiries.
What you need to know
Salary: Will be commensurate based on the selected hire’s education and experience.
Location/Schedule: College Station, TX/Full-Time
Apply! Submitting a cover letter, resume/CV to assist us with the review process. You may upload these documents to the application under CV/Resume.
Required Education and Experience
High school diploma or equivalent
Two years of related experience
Preferred Qualifications
Associate’s Degree
Two years’ experience in general office or personnel operations including one year experience working within a medical office.
Prior EHR experience
Must be skilled in the operations of a medical office.
Working knowledge of word processing software.
Basic computer and typing skills, keyboarding.
Interpersonal and communication skills.
Ability to plan and organize effectively.
Knowledge of HIPAA guidelines.
Ability to multi-task and work cooperatively with others.
Familiarity with electronic medical record systems.
Fluent in Spanish.
Responsibilities
Handle incoming patient phone calls
Scheduling appointments
Adding new patients
Verifying patient information and insurance
Routing calls to clinical staff
Entering phone notes as appropriate
Verify patient information at check‑in/check‑out
Collect co‑pays and past‑due balances
Manage the patient waitlist
Verify insurance coverage
Register patients for the patient portal
Scan insurance cards and identification
Assist patients with kiosk use
Complete various administrative projects
Correcting denied claims caused by registration errors
Contacting patients regarding upcoming visits
Scheduling patients for wellness visits
Inputting information needed by hospital billers
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Living Well, a program at Texas A&M that has been built by employees, for employees
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.