CWI

Med Assistant-New Berlin Clinic AMB 0.6FTE

New Berlin, WI Part time

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Key Responsibilities:

  • Room patients and support a variety of clinic types at both locations
  • Provide high-quality clinical support using standard MA skills
  • Adapt quickly to new workflows and clinic needs
  • Contribute to a positive patient experience and team culture
  • Collaborate with providers and staff across both clinics

Essential Functions

  • Adheres to all Children’s Wisconsin (CW), procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise.

  • Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps

  • Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.

  • Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time.

  • Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider.

  • Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed.

  • Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.

  • Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs.

  • Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed.


Education:

  • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required

  • Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. preferred


Experience:

  • Experience in a primary care, urgent care, or specialty care pediatric setting preferred

  • Experience in administering immunizations and other injections preferred

  • Experience with pediatric patients preferred


Licenses and Certifications:

  • CMA-Certified Medical Assistant - American Association of Medical Assistants preferred

  • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required

What We’re Looking For:

  • A Medical Assistant who learns quickly and demonstrates strong clinical competency
  • Someone who welcomes feedback, grows in their role, and enjoys being challenged
  • Ability to work effectively across multiple clinic settings
  • Bilingual candidates strongly preferred (English + Spanish)

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council