HCSC

Marketing Service Representative

TX - Houston Full time

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This Position Is Responsible for Collaborative teaming with the Account Executives by Building and Developing strong relationships with Clients/Brokers, Researching and Coordinating the Resolution of Customer Issues/queries, Implementing Renewals and off-cycles, Participating/Leading Enrollment Meetings. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. Consult with cross-functional internal teams to improve the entire customer experience. Occasional travel to client sites.

Required Job Qualifications:
* Bachelor Degree and 1 year of experience in health insurance/health care field in a service/sales/marketing position involving initiative and decision-making OR 5 years of experience in health care management in a marketing service representative role OR 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients.
* State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
* Organizational and decision-making skills; written and verbal communications skills including telephone skills.
* Ability to interact professionally with both internal and external contacts.
* Proficient in Microsoft Excel, Word, PowerPoint and Access.

This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

#LI-Hybrid

#LI-AS1

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$41,700.00 - $92,800.00

Exact compensation may vary based on skills, experience, and location.