About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How This Role Impacts Live Oak and Its People
As the Managing Director, Loan Review, you will play a critical role in safeguarding the strength, integrity, and long‑term performance of Live Oak Bank’s loan portfolio. This position serves as a key line of defense, ensuring that lending practices align with regulatory expectations, internal policies, and Live Oak’s high standards for sound credit risk management. By driving transparency and accountability in loan quality, you will directly influence strategic decision‑making, enhance credit risk governance, and support our mission of being a trusted financial partner for customers and communities. Your leadership will empower teams across the bank to maintain disciplined underwriting, early identification of emerging risks, and a culture committed to doing what’s right.
What You'll Do at Live Oak
Lead the Loan Review function and establish a clear, risk‑based review strategy across commercial and government‑guaranteed portfolios. Develop and maintain comprehensive loan review frameworks, methodologies, and risk ratings aligned with regulatory expectations.
Independently assess the quality and effectiveness of the end‑to‑end credit process, including underwriting, portfolio management, loan structuring, risk rating accuracy, credit decisioning and approvals, documentation quality, collateral administration, monitoring practices, covenant management, early problem‑loan identification, workout strategies, and any other activities that influence credit quality and risk governance.
Monitor portfolio performance to identify trends, emerging risks, and areas of concern. Identify and evaluate portfolio trends, including delinquency, bankruptcy, collateral sufficiency, and industry concentrations.
Execute a robust, risk‑based loan review program, including sample‑based testing for policy and compliance.
Validate the accuracy and consistency of the bank's risk grading practices in alignment with established policies and regulatory guidelines.
Oversee the quality, completeness, and accuracy of supporting loan review documentation and analysis.
Communicate findings with credit risk and the first line leadership and monitor progress of corrective actions.
Support internal audits and regulatory examinations.
Deliver timely, actionable reports to senior management and the Board Risk Committee summarizing findings, trends, and recommendations.
Ensure the Loan Review team maintains expertise in commercial and government‑guaranteed lending programs (e.g. SBA, USDA).
Foster a culture of independence, professionalism, and continuous improvement.
Serve as a thought partner to leadership in enhancing credit policy, risk appetite, and portfolio management strategies.
Maintain strong awareness of applicable regulatory requirements including BSA, AML, CIP, and OFAC.
Required Experience
10+ years of progressive experience in credit risk, loan review, or commercial lending within a regulated financial institution.
Deep knowledge of commercial lending structures, underwriting standards, credit risk frameworks, and portfolio management practices.
Experience assessing government‑guaranteed lending programs such as SBA 7(a), SBA 504, or USDA B&I.
Strong understanding of regulatory expectations related to credit risk management, independent loan review, and safety‑and‑soundness standards.
Demonstrated ability to develop review methodologies, drive process improvements, and deliver executive‑level reporting.
Exceptional analytical, communication, and relationship‑building skills.
Preferred Experience
Formal credit risk training or professional certification
Prior experience in a senior role within a bank’s second line of defense or internal audit related to credit risk.
Deep expertise with government‑guaranteed lending operations, rules, and compliance requirements.
Experience working directly with bank regulators and presenting to examiners.
Familiarity with risk analytics, portfolio modeling, or credit MIS tools.
Background in high‑growth or digitally‑focused banking environments.
Proven ability to build, mentor, and lead high‑performing risk or credit teams.
Our Values
Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
Respect: Treat everyone with courtesy, politeness, and kindness.
Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at HumanResources@liveoak.bank.
The base pay range for this position is $221,020.00 - $292,980.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.