Manager, Technology Risk and Controls

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Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 04/30/2026.

• Support the end-to-end implementation of the enterprise IT Governance Operating Model, ensuring technology risk management practices are embedded across the organization's IT landscape
• Lead the evaluation and categorization of enterprise technology assets to determine appropriate oversight levels, partnering with business units to define and communicate governance standards and compliance benchmarks
• Act as a strategic liaison between stakeholder teams across the enterprise, fostering a culture of transparency and shared accountability for technology governance
• Prepare reporting and insights for governance leadership and steering committees on program maturity, system compliance status, and emerging technology risks
• Assist in designing a comprehensive oversight strategy for the program's steady state, ensuring long-term adherence to IT Governance standards across the system lifecycle
• Partner with Leadership to monitor roadmap progress, identify obstacles, and propose creative "path-forward" strategies that fulfill governance objectives while preserving organizational agility

• 6+ years of experience in IT Governance or Risk Management, with a proven track record of leading cross-functional projects to design and implement IT operating models, including conducting technology risk assessments to categorize assets and determine oversight requirements
• Demonstrated experience in program operationalization — specifically, translating high-level governance roadmaps into executable tasks, workflows, and compliance benchmarks
• Familiarity with leveraging technology platforms and automation tools to develop scalable solutions for tracking system inventories, monitoring compliance, and managing governance initiatives
• Expertise in identifying and addressing project-level obstacles, with a demonstrated ability to propose creative alternatives that fulfill governance objectives without disrupting business operations
• Strong analytical and reporting skills, with experience preparing executive-level insights and progress reporting for Steering Committees or similar governance leadership bodies
• Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

• Relevant professional certifications such as CGEIT, CISA, or CRISC
• Professional background in IT Audit, Risk, or Controls, with experience developing governance frameworks and advising business units on compliance requirements
• Experience with Software Asset Management or integrating risk assessments into procurement workflows
• Previous experience in a large-scale, decentralized technology environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.