Workday

Manager, Technical Consulting - Integration

Costa Rica Full Time

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday’s Integration Consulting teams are driven by a passion for our products and the success of our customers in implementing our best-in-class cloud solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations. The Integration Consultant works closely with the client’s project team to design, develop, and deploy a customer’s various technical requirements.

About the Role

Responsibilities include:

  • Energetically recruit, develop, lead, and retain a diverse team of consultants supporting Workday’s Integration.

  • Promote a team-oriented, ambitious, and innovative work environment while maintaining and continuously improving the consultant onboarding, performance management, and career development process.

  • Collaborate with Resource Management, Sales, and Engagement Managers to effectively staff engagements and build the skills vital to Workday consultants.

  • Drive team and individuals to provide the best customer satisfaction in the industry to deliver on customer satisfaction, references, revenue utilization, and margin objectives.

  • Become knowledgeable in the Workday product, methodology, and customer requirements by actively providing consulting services and working closely with the project teams.

  • Ensure the consultants are adhering to the activities, processes, and procedures outlined in Workday's Implementation Methodology.

  • Contribute to the strategic direction of the organization through leading and participating in internal initiatives.

  • Manage a group of Workday Integration Services Consultants who design, develop, and deploy integrations during Workday Implementations in partnership with our customers and third parties.  

About You

Would you enjoy leading a team in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator with a passion for providing expert services to help our customers maximize the value of Workday solutions and coach less experienced team members? 

The ideal candidate will have a mix of product/program management, consulting, and people management skills with a strong working knowledge of professional services as it relates to enterprise software. Requirements include:

Basic Qualifications

  • 5 years of Consulting experience, either as an Internal Consultant or with a Consulting/Software Company

  • Confirmed knowledge of software deployment life cycle and testing practices

  • Experience leading teams as a people manager and/or leading an implementation team implementing Integrations, including (ideally) implementing integrations with Workday solutions using Human Capital Management, Financial Management or Student Information Systems.

  • Implementation experience with Workday, SAP, Oracle, PeopleSoft or similar Finance, HCM and CRM applications

  • Bachelor's degree or equivalent experience required

  • It is essential to be bilingual in Spanish and English at a business level

Other Qualifications

  • Understanding of integration patterns, data manipulation and transmission, including optimization for creating maximum efficiencies in speed and performance

  • In-depth understanding of APIs, Web Services, SOAP, REST, XML and XSLT

  • Excellent analytical and proven problem-solving skills both technically and functionally.

  • Strong consulting, leadership, project management, and interpersonal skills

  • Experience taking a leadership role within a software, system, or application implementation in external client facing environments.

  • Critical thinker & innovator with the ability to bring new ideas to life

  • A problem solver, with a passion for delivering outstanding levels of customer service

  • Self-starter with proven ability to thrive and excel in a fast-paced, dynamic environment with high performance expectations

  • Strong team player, committed to high quality delivery

  • Excellent written and oral English communication skills



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.