Manager, Talent Acquisition

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Position Overview

The Manager, Talent Acquisition leads and delivers equitable, high-quality recruitment and hiring processes that support City Year’s mission, workforce plans, and organizational needs. This role partners closely with hiring managers and site leaders to help them execute full-cycle recruitment, through maintaining consistent standards, systems adoption, and strong candidate experiences across the organization.

For high-volume positions and sites experiencing capacity issues, the Manager, Talent Acquisition will be responsible for the day to day execution of hiring processes.

The MTA will report to the Managing Director of Talent Acquisition.

The MTA will work remotely.

Job Description

Minimum Qualifications

• Associate’s degree or equivalent combination of education and experience.
• 3 years of talent acquisition experience, including designing and leading full‑cycle recruitment strategies for multi‑site or high‑volume organizations

• Authorized documentation to work in the United States of America 

• Criminal background history clearance to work with school-age children, depending on the position

Preferred Qualifications

• Prior experience recruiting in a nonprofit, education, social impact, or mission‑driven organization, particularly within multi‑site or national structures
• Experience conducting resume and phone screens at scale
• Experience in navigating Applicant Tracking System to screen and steward candidates
• Experience using Workday or similar applicant tracking systems

Responsibilities

The MTA will perform the following roles and responsibilities as described below:  

Direct Talent Acquisition

MTA will perform the following responsibilities for high-volume positions or for hiring managers with limited hiring capacity:

• Partner with People Business Partners and hiring managers to clarify role requirements, qualifications, and selection criteria for position
• Design hiring strategy and timeline for position
• Conduct resume screens and phone screens
• Support hiring managers by training and/or sharing critical hiring resources such as interview questions, trainings on candidate experience, etc.
• Support development of onboarding plan

Org-wide Hiring Practices and Systems

• Equip hiring managers with tools, training, and guidance to support manager-owned hiring decisions within established guardrails.
• Ensure hiring managers have access to resources explaining consistent and equitable interview, assessment, and selection practices across sites and teams.
• Maintain job description bank for critical enterprise-wide roles

Systems, Data & Process Excellence

• Use Workday to manage requisitions, candidates, and hiring workflows, ensuring data accuracy and compliance
• Track and analyze recruiting metrics (time to fill, source effectiveness, diversity indicators) to inform improvements.
• Identify and implement process improvements that increase efficiency, consistency, and hiring manager adoption.

Competencies

In order to succeed in this role, an applicant must have the following competencies:

• Collaboration: Connects with stakeholders to identify shared interests; partners with others to incorporate different perspectives toward a common goal.
• Understanding & Building Connection: Considers perspectives of others and cultivates relationships to strengthen interpersonal bonds with colleagues and external stakeholders.
• Accountability: Holds self responsible for actions and their impact on team, goals, and organizational mission.
• Flexibility: Changes course quickly and thoughtfully when faced with new or unanticipated circumstances.
• Problem-Solving: Identifies opportunities to make improvements; gathers information; connects related and unrelated concepts; integrates findings into actionable solutions.
• Project Management: Organizes, prioritizes, tracks, and manages workflow and resources.
• Strategic Thinking: Identifies multiple pathways to address complex and nebulous problems; anticipates barriers and opportunities; develops plans to address them.
• Developing & Empowering Others: Creates opportunities for others to learn, develop, take action, and lead.

Physical requirements

• Ability to sit for extended periods and occasionally stand or walk
• Manual dexterity for typing, writing, and handling office equipment
• Visual acuity to read screens and printed materials
• Hearing ability to participate in conversations and respond to phone calls
• Occasional lifting or carrying of items up to 10–20 lbs (e.g., office supplies)
• Ability to communicate clearly in person, by phone, and in writing

Working Conditions

• Operates in a remote environment using standard office equipment.
• May require occasional travel to company events
• Typical schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. with occasional extended hours as needed.
• Must have reliable internet access for remote or flexible work arrangements.

Compensation

Compensation: $50,000-$65,000 Annually Commensurate with Experience and Location

Benefits