Work is Sweet!
'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.
See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.
Job Description Summary:
POSITION OBJECTIVE:
The Supplier Quality Manager is responsible for ensuring that suppliers meet See’s quality standards by developing and implementing quality assurance programs, conducting supplier audits, and resolving quality issues. Key duties include collaborating with internal teams, monitoring supplier performance, driving corrective actions, and supporting new product development to ensure a high-quality supply chain.
The pay range for this position is expected to be $100,000k-$110,500k annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Job Description:
POSITION RESPONSIBILITIES:
- Quality program development: Create and implement supplier quality assurance programs that align with company goals and industry regulations.
- Supplier evaluation and audits: Conduct audits to assess supplier capabilities, processes, and compliance with quality standards. This includes performing initial and surveillance audits and selecting suppliers based on quality standards.
- Performance monitoring: Establish metrics to monitor supplier performance, such as defect rates, and use this data to report on performance and drive improvements.
- Problem-solving and corrective actions: Lead the analysis of quality issues and coordinate corrective and preventive actions (CAPA) with suppliers to resolve defects and prevent recurrence.
- Cross-functional collaboration: Work with internal departments like engineering, procurement, and production to identify and mitigate quality risks, define process parameters, and ensure alignment between supplier capabilities and company requirements.
- New product development support: Participate in new product development teams to ensure suppliers are capable of meeting quality standards for new products.
- Continuous improvement: Drive a culture of quality excellence and implement continuous improvement initiatives throughout the supply base.
- Risk management: Identify and mitigate quality-related risks in the supply chain.
MINIMUM QUALIFICATIONS:
- A bachelor's degree in life sciences, quality management, or a related field.
- Minimum of 2 years of experience in supplier quality management, and SQF experience. Food industry experience is required.
- Strong understanding of quality management systems, auditing, and problem-solving methodologies.
- Excellent communication, negotiation, and leadership skills are essential for managing supplier relationships and driving cross-functional teams.
The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
See's is an EOE
See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).