Manager, Sales and Distribution & Global Trade (Puerto Rico)

Date Posted:

2026-03-04

Country:

United States of America

Location:

US-PR-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

The Manager, Sales and Distribution & Global Trade is responsible for leading business systems initiatives and digital transformation efforts supporting Sales & Distribution (SD) and Global Trade domains. This role serves as the primary liaison between Digital Technology (DT) and business stakeholders, translating commercial, order management, logistics execution, and trade compliance requirements into scalable, integrated system solutions that drive revenue growth, customer satisfaction, and regulatory compliance. Leads SAP ERP implementations, system migrations (including ECC to S/4HANA), enhancements, and sustainment activities. This includes ownership of application support, break/fix resolution, and continuous improvement initiatives to ensure system stability, transactional accuracy, and successful user adoption. The role drives process optimization, standardization, and system improvements across Opportunity-to-Cash (O2C) and Global Trade processes to enable efficient order fulfillment, billing accuracy, and compliant cross-border transactions.

**This is a remote position in Puerto Rico**

What YOU will do:

Business Systems & Digital Initiative Leadership

• Lead digital technology initiatives supporting Sales, Distribution, Customer Service, and Global Trade functions.

• Partner with business stakeholders to understand commercial and compliance challenges and translate them into system-enabled solutions.

• Support execution of ERP roadmap initiatives aligned with enterprise digital strategy.

SAP ERP Implementation & Enhancements (ECC / S/4HANA)

• Lead and support full lifecycle SAP implementations including requirements gathering, design, configuration, testing, deployment, and hypercare.

• Contribute to SAP ECC to S/4HANA migration efforts, ensuring continuity of order processing, billing, and trade compliance operations.

• Coordinate cross-functional design workshops and ensure alignment between business and technical teams.

Application Sustainment & Break/Fix Support

• Own day-to-day application support for Sales & Distribution and Global Trade systems.

• Manage incident resolution, root cause analysis, and issue prioritization to meet service level agreements.

• Lead enhancement intake, impact assessment, and release management processes.

O2C & Trade Compliance Optimization

• Drive improvements across the end-to-end O2C process, including order entry, pricing, ATP, delivery, shipment, billing, credit management, and returns.

• Ensure export control, sanctions screening, customs documentation, and trade compliance processes are properly integrated and maintained.

• Support pricing governance, rebate management, and contract execution processes.

• Identify and address process or system gaps impacting revenue recognition, billing accuracy, or on-time delivery performance.

Stakeholder Engagement & Change Management

• Act as the primary point of contact for Sales, Customer Service, Logistics, and Trade Compliance leaders for system-related initiatives.

• Facilitate solution design sessions and requirements workshops.

• Communicate system changes, impacts, and timelines clearly to stakeholders.

Qualifications YOU Must Have:

• Must be a U.S. Citizen.

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

• 7–10 years of experience in enterprise systems, digital technology, or IT business systems roles.

• 5+ years supporting Sales & Distribution and/or Global Trade functions.

• Hands-on experience with SAP ECC and/or SAP S/4HANA.

• Experience participating in at least one full lifecycle SAP implementation; multiple implementations preferred.

• Experience supporting ERP migrations, upgrades, or system consolidations.

• Experience working in cross-functional, matrixed, and global environments.

• Willingness and ability to travel up to 25% domestically and internationally.

• Strong functional expertise in SAP Sales & Distribution (SD) including end-to-end O2C processes (order management, pricing, ATP, shipping, billing, credit management, returns).

• Experience supporting complex pricing structures, rebates, contracts, intercompany sales, direct-ship and third-party/drop-ship processes.

• Travel up to 25% domestically and internationally to support global implementations, site deployments, stakeholder workshops, and post-go-live stabilization efforts.

What We Offer:

• Some of our competitive benefits packages include: 

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds

• Participation in the Employee Scholar Program (ESP)

• Life insurance and disability coverage

• Employee Assistance Plan, including up to 8 free counseling sessions

• And more!

Learn More & Apply Now!

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

* Please consider the following role type definitions as you apply for this role.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.   

Apply now and be part of the team that’s redefining aerospace, every day.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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