Spreetail

Manager, Review Programs

Texas Full Time
Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  
 
Work Your Way:
At Spreetail, we believe in empowering our employees to work in the way that suits them best through our Work Your Way approach. Each team member has the flexibility to choose where they work most effectively each week—whether that's from home, a coffee shop, or the office. While flexibility is key, we also value the power of in-person connection. That’s why we bring our corporate team together in Lincoln each quarter for a week of intentional collaboration, team building, community engagement, and our All-Hands meeting. It’s the best of both worlds: the freedom to work your way, with meaningful opportunities to connect and grow together. Please scroll to the bottom of the job posting to confirm that your state qualifies for the Work Your Way program.
 

Spreetail is looking for a driven and strategic leader to own our product review and ratings health across all channel listings, playing a critical role in building customer confidence and accelerating conversion. In this role, you will define and execute channel-specific review strategies, lead cross-functional initiatives to eliminate the root causes of negative reviews, and own all reporting and analytics to craft a compelling story around the measurable business impact of review programs — from incremental GMV growth to listing conversion improvements. As the leader of the Review Programs team, you will foster a high-performing, engaged culture while guiding the vision for review operations to drive effectiveness and efficiency across the business.