Come Innovate Motions with us
Responsible for In-process Quality and Customer Quality Management in Jiangmen plant, manage Q-War room activity, Train team member, improve 8D progress and effectiveness, achieve customer expectation with CFT/APU member.
Job responsibilities:
1. Quality War Room Management:
1) CS 8D progress monitor: Daily monitor CS 8D progress.
2) Key Issue Identification and Prioritization: Quickly identify key quality issues that impact on production, customer satisfaction, or business goals.
3) Cross-Functional Collaboration: Facilitate collaboration among different departments (such as engineering, manufacturing, quality assurance, and customer service) to focus on quality issues solving.
4) Real-Time Data Monitoring: Use PWI dashboards and reporting tools to monitor traceability, sorting data, improvement action, ensure transparency and quick responses to emerging problems.
5) Review Root Cause Analysis: Conduct thorough investigations to identify the root causes of quality issues.
6) Action Planning: Develop and implement corrective and preventive action.
7) Progress Tracking: Monitor the implementation of action plans and track how effective they are in resolving quality issues.
8) Communication: Ensure clear communication about quality standards and expectations throughout the CFT/APU organization.
9) Walk Through: Gemba walks through key CS to verify effectiveness.
10) Escalation: Escalate on time when the risk of problem solving is not under control and/or customer does not satisfy.
11) Organize management review for key CS to get support and problem solving on time.
12) Daily, Weekly, Monthly update and/or highlight the CS progress.
2. Customer Relationship: Join key customer visit and keep good communication with customer to understanding their quality requirements and expectations, develop good customer relationships to support new business.
3. On-job training and Lead CFT team in Jiangmen to achieve FRQC standard.
4. Customer Relationship: Join key customer visit and keep good communication with customer to understanding their quality requirements and expectations, develop good customer relationships to support new business.
5. Others are assigned by superiors.
Requirements:
1. Bachelor degree in Mechanical / Electrical / automobile Engineering
2. At least 5 years of working experience in customer quality engineering and 3 years in management role, in automative industry is Must.
3. Knowledge of quality tools, such as: APQP/PPAP, FMEA/CP, FTA, Six Sigma, DOE, SPC, 3L5-Why, IATF 16949 etc.
4. Strong in the Problem solving skills and application of 8D methodology
5. Good interpersonal communication skills
6. Good documentation and verbal communication skills in English.
7. Ability to travel frequently, 10% travel.
Come join our global, inclusive & diverse team
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.
欢迎加入我们全球性、富包容和多元化的团队！
我们的目标是通过创新的驱动系统提高每一个产品接触者的生活质量。我们是一个真正的全球性团队，我们有着共同的价值观因而联结在一起。我们的文化是建基于每一位员工为公司带来的多样性、知识、技能、创意和才能之上。我们的员工是我们企业最宝贵的资产。我们致力于为员工提供一个包容、多元和平等的工作场所，在这里无论他们的年龄、性别、肤色、种族或宗教信仰如何，不同背景的员工都能感到受重视和尊重。我们致力于激励我们的员工成长，以主人翁精神行事，并在他们所做的工作中找到成就感和意义。