Manager, Project Operations (APAC)

Manager, Project Operations (APAC)- Singapore 

Would you like to play a key role in helping a global financial services company grow their business in Asia Pacific? Are you interested in joining a globally diverse FinTech organisation which is passionate about serving customers with an omnichannel way of accessing remittance services, building market profiles and driving growth? Join Western Union as Manager, Project Operations 

Western Union powers your pursuit. 

In this role, you will manage resources instrumental in the development of processes, systems, and strategies related to Western Union compliance with international laws, government regulations and industry best practices. 

Role Responsibilities: 

• Manage complex, large projects, or multiple small, complex projects within the AML Compliance Department. 

• Manage/coordinate activities of a project team, including research, analysis, documentation, design/development of testing, problem resolution, training, status reporting, implementation, and post-rollout review. 

• Monitor/evaluate project progress, maintain project documentation, and develop presentations for communication. 

• Create process flows and test cases, conduct testing, recognize problem areas, analyze solutions, and make recommendations for resolution 

Role Requirements:  

• Must have at least 5 years’ experience of progressive experience managing projects in a complex retail/consumer financial services organizations with multiple products in payment services, or in a regulatory agency specializing in compliance issues for payment services. 

• PMI Certification desirable Substantive understanding of retail/commercial financial services products and delivery systems/platforms. 

• Substantive understanding of project management methodology; prior experience managing projects within a compliance or technology organization, preferably with Six Sigma disciplines. 

• Understanding of anti-money laundering regulations within the banking/financial services industry. 

• Experience in FinTech’s or financial services – working on digital wallets, transactional banking, payments, or remittances is a plus. 

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations.  

You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. 

Benefits 

You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Western Union specific benefits include:  

• Paid Time Offs 

• Employee Assistance Programs 

• Global Recognition and Rewards Programs 

• Employee Wellness