Manager, Privacy Office Operations and Internal Documents

Primary Duties and Responsibilities:

• Experience managing the operational components of the Canadian privacy regulatory framework, in particular provincial-specific health law requirements.
• Excellent communication and influencing skills to work with a broad range of business stakeholders. Ability to communicate effectively both orally and in writing.
• Demonstrated ability to articulate privacy concepts to a variety of audiences, educate stakeholders on privacy practices, and report on privacy matters to management.
• Adaptable and responsive to new privacy-related challenges.
• Proactive and resourceful self-starter
• Ability to effectively multi-task and demonstrate initiative to keep driving results.
• Strong organizational skills; attention to detail.
• Good at working in a matrix and managing ambiguity in a rapidly changing environment.
• Strong analytical skills
• Fosters a collaborative environment in working across various departments and functional teams.
• Focus on customers and patients.  Ability to put the customer and patient at the heart of what we do.
• Experience of using One Trust and/ or Archer
• Advanced skills with Microsoft Applications including Word, Excel, PowerPoint, Visio, MS Project preferred.
• Leads the implementation of the global Privacy Governance Framework for Innomar Strategies, a Canadian healthcare company.
• Conducts risk assessments, identifies controls or mitigations and works with stakeholders to embed across the enterprise.
• Handles day-to-day privacy operations including incident management, mailbox monitoring, 3rd party due diligence, data protection queries, and cookie management
• Delivers Data Subject Access Requests in a timely and accurate manner
• Leads Written Standards, training and controls to embed the Privacy Governance Framework
• Monitors and oversees the implementation of the Privacy Governance Framework.  Uses data to understand the effectiveness, identify pain points and drive action.
• Partners with the business to deliver complex projects
• Provides SME support to stakeholders
• Works as part of the Global Privacy Operations Team and collaborates effectively with Privacy Legal and the Office of Compliance and Legal
• Performs related duties as assigned

Experience and Educational Requirements:

• Post secondary degree in science, management or a related discipline or equivalent combination of education and experience.
• 3-5 years experience in healthcare, pharmaceutical, or biotechnology industry.
• 3-5 years’ of working experience in Privacy Operations, preferably within a complex healthcare environment.
• Knowledge in and the ability to apply the principles of project management and change management.
• Certificate in CIPP preferred.
• Strong knowledge of Canadian privacy laws and knowledge of international laws and privacy trends. 
• Proficiency with MS Word and Excel.
• Bilingual (French & English) considered an asset.
• Experience working in a legal environment an asset.

Minimum Skills, Knowledge and Ability Requirements

• Ability to work independently with minimal supervision and cohesively in a team setting.
• Experience working collaboratively with cross-functional teams.
• Strong organizational, verbal, facilitation, communication, presentation and interpersonal skills.
• Ability to work in a fast-paced, changing environment while organizing and managing multiple responsibilities and projects with competing priorities and deadlines.
• Ability to approach situations and challenges with an action-oriented mindset and act decisively.
• Demonstrate sound judgement and critical thinking, analytical, and problem-solving skills.
• Forward thinking with respect to identifying, assessing and prioritizing risk, issues and challenges.
• Must be detailed-oriented and organized.
• Ability to work under pressure.
• Good business acumen
• Ability to communicate effectively both orally and in writing
• Effective interpersonal and leadership skills 
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Excellent presentation skills
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Affiliated Companies:

Affiliated Companies: Innomar Strategies