Manager, Payments Reconciliation and Investigations

Job Description

What is the opportunity

RBC Investor Services is seeking a Manager, Payments Reconciliation and Investigation, to lead and enhance their due diligence and monitoring initiatives. This role is crucial in ensuring the organization's compliance with regulatory mandates and maintaining its integrity in the financial industry. The manager will be at the forefront of investigating transactions, refining detection methods, and implementing robust processes to mitigate financial risks.

What Will You Do?

• Conduct thorough investigations and enhanced transaction monitoring, reviewing wire transactions to ensure compliance with regulatory requirements and risk mitigation goals.

• Implement and refine monitoring processes, including enhancing existing transaction monitoring rules and addressing additional inquiries.

• Analyze and report on the impact of these processes, collaborating on report development to assess operational enhancements and determine necessary actions.

• Maintain and update financial crime monitoring processes to ensure long-term regulatory compliance.

• Lead enhanced transaction monitoring for high-risk jurisdictions, utilizing advanced analytics to detect potential financial crimes.

• Design and implement investigative workflows to resolve operational issues and ensure timely compliance risk remediation.

• Provide strategic oversight to align monitoring practices with evolving regulations.

• Manage and lead a team of associates, fostering a culture of integrity and accountability.

What Do You Need to Succeed?

Must-Haves:

• Undergraduate degree, and 5+ years or relevant experience in the industry

• Extensive experience in financial crime investigation and transaction monitoring.

• Experience with advanced analytics and scenario-based detection techniques.

• Strong knowledge of regulatory mandates and compliance standards in the financial industry.

• Proven ability to refine and enhance monitoring processes and detection methodologies.

• Analytical skills to assess process impact and develop reports.

• Leadership and management experience, with the ability to foster a culture of integrity.

• Strategic thinking to align monitoring practices with regulatory changes.

Nice-to-Have:

• Familiarity with sanctions evasion, money laundering, and fraud detection.

• Process improvement and workflow design skills.

• Ability to manage and motivate a team, promoting a culture of accountability.

• Understanding of RBCIS's leadership model and its application.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities. 

• Access to a variety of job opportunities across business.

Job Skills

Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-19

Application Deadline:

2026-03-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.