Manager, Operations Strategy

What’s the opportunity:

We are seeking a Manager, Operations Strategy to join the Platform team at RBCx and step into a role that sits at the intersection of strategy, finance, and team enablement. You'll own critical functions like invoice processing, budget tracking, and vendor management while gaining exposure to project intake, prioritization, and resource planning. This role gives you hands-on experience improving processes, implementing tools that drive productivity, and collaborating across teams to solve real business challenges. You'll work alongside experienced leaders, build expertise in financial operations and project management, and develop the strategic thinking needed to connect day-to-day execution with bigger business goals.

What You Will Do

Business Operations

• Manage invoice processing, budget tracking, and support financial forecasting (FTE, budget tracking) in alignment with team goals
• Assist in vendor and license management, ensuring compliance and cost optimization
• Manage team tool usage and licensing, implement toolset optimization initiatives to enhance team productivity

Pipeline & Resource Management

• Facilitate intake processes and prioritization exercises to align projects with business objectives
• Coordinate project scoping, planning, and risk assessments
• Maintain project management tools and attributions to ensure proper metrics are tracked for reporting

Process & Change Management

• Document and improve team processes, ensuring adherence to standards
• Identify and escalate roadblocks, collaborating with partners to resolve issues
• Support change management initiatives for new tools/processes
• Promote compliance with organizational policies and enterprise standards

What Do You Need to Succeed?

Must-Have

• Strong analytical and problem-solving skills with a pragmatic execution mindset
• Ability to collaborate across multiple teams and manage stakeholders

Nice-to-Have

• Experience in process development and continuous improvement methodologies
• Familiarity with vendor management or toolset optimization

What's in It for You?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work that makes a meaningful impact

Job Skills

Client Counseling, Critical Thinking, Customer Relationship Management (CRM), Decision Making, Group Problem Solving, Long Term Planning, Organizational Change Management, Results-Oriented, Solutions Development

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-02-192026-03-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.