DICK'S SPORTING GOODS

Manager of Strategy - eCommerce

Customer Support Center Full time

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties and Responsibilities

Strategic Initiatives

  • Perform research on new eCommerce opportunities

  • Develop clear customer or business stories to articulate needs, challenges, and benefits

  • Conduct analyses for relevant projects to support, accelerate, and guide leadership decisions

  • Leverage data to support business case development

  • Lead and participate in problem solving sessions with cross functional partners

  • Synthesize findings into clear recommendations

  • Present recommendations to senior leadership and organizational stakeholders as necessary

  • Facilitate transition of new project to on-going support teams as necessary

Program Management

  • Is well-versed and capable of managing all day-to-day operational aspects of the programs under areas of responsibility

  • Actively participates in all technology and related stakeholder planning sessions to bring a perspective of business requirements to bear in the road mapping and development processes

  • Builds, analyzes and communicates key performance metrics for program areas that fall within the area of responsibility (i.e. core KPI’s)

  • Monitor daily, weekly, monthly and quarterly reports and trending activity.

Marketplace Insights

  • Actively monitors the eCommerce space for up and coming trends and opportunities

  • Identifies and communicates potential opportunities, technologies, partnership trends to leadership

QUALIFICATIONS:

  • Bachelor's Degree

  • 3-5 years experience in product/program management, business development, management consulting

  •  Experience managing data in large, enterprise level applications such as Manhattan etc. are a plus

  • Strong ability to analyze large data sets and discover insights that can lead to process and technology improvements

  • Ability to communicate across several levels in the organization such as peers and executives

  • Ability to influence and lead change across multiple stakeholder

#LI-SL1

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be on during all virtual interviews.

  • AI tools are not permitted to be used by the candidate during any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!