Concentrix

Manager I, Talent Sourcing

SLV San Salvador - Blvr. Sta. Elena Full time

Job Title:

Manager I, Talent Sourcing

Job Description

Job Title: Manager I, Talent Sourcing

Department: Talent Acquisition / Recruitment
Location: San Salvador




Role Overview

The Manager I, Talent Sourcing is responsible for leading a team of sourcing specialists to build strong candidate pipelines that support high-volume hiring needs in a fast-paced BPO environment. This role focuses on proactive talent identification, market mapping, employer branding support, and delivering qualified candidates to recruitment teams to meet aggressive hiring targets.



Key Responsibilities

Team Leadership & Management

Lead, coach, and develop a team of talent sourcers to achieve sourcing KPIs and hiring goals
Monitor team performance, productivity, and quality of candidate pipelines
Provide ongoing feedback, training, and career development support

Sourcing Strategy & Execution

Design and execute sourcing strategies for high-volume roles (customer service, tech support, sales, back-office, etc.)
Utilize multiple sourcing channels: job boards, social media, Boolean search, referrals, events, and partnerships
Build and maintain talent pipelines for critical and evergreen roles

Stakeholder Collaboration

Partner closely with recruiters, hiring managers, and operations leaders to understand workforce plans and hiring needs
Align sourcing strategies with business priorities and seasonal hiring trends

Data & Reporting

Track and analyze sourcing metrics (pipeline health, conversion rates, time-to-fill, source effectiveness)
Use data insights to optimize sourcing strategies and improve ROI
Provide regular reports and dashboards to leadership

Employer Branding & Market Intelligence

Support employer branding initiatives to attract top talent
Stay informed on labor market trends, competitor activity, and talent availability
Recommend innovative sourcing techniques and tools

Process Improvement

Identify opportunities to streamline sourcing processes and improve efficiency
Implement best practices and standard operating procedures
Ensure compliance with company policies and local labor laws



Qualifications

Education

Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)

Experience

5+ years of experience in talent sourcing or recruitment, preferably in BPO or high-volume environments
2+ years of leadership or supervisory experience

Skills & Competencies

Strong expertise in sourcing techniques (Boolean search, LinkedIn, social recruiting)
Experience with ATS and CRM tools
Data-driven mindset with strong analytical skills
Excellent communication and stakeholder management abilities
Ability to thrive in a fast-paced, high-volume hiring environment
Strong organizational and problem-solving skills



Preferred Qualifications

Experience supporting multilingual or bilingual hiring
Knowledge of labor markets in [insert region, e.g., LATAM, El Salvador]
Experience in workforce planning and talent pipelining for large-scale operations

 

Location:

SLV San Salvador - Blvr. Sta. Elena

Language Requirements:

Time Type:

Full time