SeaWorld Entertainment

Manager, General Services & Facilities

Busch Gardens Williamsburg Full time

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

You will be responsible for the management of general park and ride maintenance. This position also:

  • You will be responsible for the management of park facilities and infrastructure. This position also:
  • Is responsible for directing the activities of park ambassadors within facilities maintenance, including HVAC, Food Service, electrical, plumbing, carpentry, painting and building systems, as well as training and scheduling teams and completing performance reviews.
  • Is responsible for operating expenses related to facilities maintenance and infrastructure.
  • Oversee all aspects of facility operations including HVAC systems, electrical distribution, plumbing, utilities, building systems, carpentry, paint and collaborate directly with outside vendors, contractors, and regulatory agencies to ensure maintenance that enhances park assets and guest experiences.
  • This position also acts as project coordinator for capital expenses related to facilities and infrastructure.
  • Directly responsible for ensuring all facility systems are maintained in compliance with regulatory statutes and company standards to uphold ambassador and guest safety.
  • Other duties as required include assisting other locations, departments, and areas as needed. Position includes being involved in rotational Park Duty Manager and Facility Duty Manager schedule.

What it takes to succeed:

  • Must be 18 years of age
  • Must have 5 years of progressively responsible leadership experience in facilities maintenance or equivalent
  • Maintain CPO Certification for Play Areas and all water quality items.
  • 5 years of experience in facilities maintenance (HVAC, electrical, plumbing, or building systems) or equivalent combination of education and experience
  • Bachelor’s degree preferred but not required or equivalent combination of education and experience
  • Have and maintain a valid state driver's license; visiting applicants and military must have a valid driver’s license from state of residency and be able to provide a copy of the DMV report. Must be able to obtain a park driver’s license
  • Relevant certifications such as HVAC, electrical, or facilities management certifications preferred. Must be able to obtain and maintain required certifications within 1 year
  • Working knowledge of hand, electrical, power, and air tools
  • Able to operate mechanical devices such as forklifts, telehandlers, and boom lifts
  • Able to climb and work at heights up to 200+ feet using a ladder, stairs, or equipment such as a manlift
  • Able to effectively present information and respond to questions from groups of people, including guests, ambassadors, and the general public
  • Proven priority management skills
  • Able to draft reports, business correspondence, and procedure manuals
  • Strong mathematical skills
  • Proficient in Microsoft Office applications, SAP, and other maintenance management systems preferred
  • Able to manage multiple tasks in a fast-paced work environment
  • Able to lift or move up to 50 lbs
  • Able to stand on ladders for extended periods of time
  • Able to work outdoors in all weather conditions (i.e., sunlight, wet and/or humid conditions)
  • Demonstrated adaptability and openness to changes

The perks of the position:

  • Paid Time Off
  • Complimentary Park Tickets and Passes
  • Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K Retirement plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Tuition Reimbursement
  • Dependent and Health Care Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.