Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Finance Business Partner
Overview:
The primary responsibilities is to support our Global Customer Care team which is responsible for delivering and improving the overall customer experience and meeting the needs of internal stakeholders to help drive innovative solutions and automation that improve Mastercard Products and our customer experience.
As the Manager, Finance Business Partner, focusing Global customer Care, this position encompasses a variety of financial duties and involves close collaboration with stakeholders to advance the Care transformation and the CX Technology modernization. Key to prospering in this role are the abilities to interpret data, devise strategic plans, assume leadership, and cultivate connections with colleagues across the global Mastercard network. Duties include managing all facets of the routine financial tasks such as facilitating the monthly close, preparing annual budgets and routine forecasts, conducting financial analyses, identifying financial variances, as well as highlighting potential opportunities and risks
Role:
• Manage all aspects of the day-to-day financial responsibilities such as monthly close, annual budget/regular forecast, financial reporting, variance analysis, opportunities and risks.
• Manage, develop and create standardized financial reporting packages that will help drive and support the business and create valuable insights for Care management to support decisions.
• Execute on financial process improvements by building and maintaining financial tools to perform analysis and modelling; review and create suggestions to financial systems.
• Investigate and create opportunities for automation and more efficient methods of report creation and delivery anticipating needs of internal customers, members and other stakeholders
• Represent Finance as a key stakeholder in various management meetings
• Check and maintain the integrity of financial models and add improvements where possible.
• Support on business case development ensuring the financials and technology strategy are all aligned.
• Track and delivery financial efficiency
• Build and maintain tools and reports; may serve as a go-to resource for financial technology (e.g.. Hyperion, Oracle)
All About You:
The ideal candidate for this position should have:
• Bachelor's degree in Finance or Accounting; MBA preferred
• Excellent finance skills including modelling/business case development and scenario analysis, budget, planning and forecast experience
• Strong experience of expense forecasting and variance analysis; experience of Technology expense forecasting is a plus
• Ability to translate complex information into simple and understandable deliverables
• Comfort with ambiguity
• Demonstrates strong self-awareness, keenness to learn and a strategic mindset. Open to different approaches and ideas and willing to challenge status quo to drive new business initiatives.
• Ability to perform successfully in a fast paced, rapidly changing environment and manage multiple priorities and assignments concurrently
• Experience managing components of larger projects
• Strong communicator with experience working with colleagues from other business units and markets
• Experience creating and delivering presentations for internal learning, training events and/or business discussions
• Strong sense of urgency; excels in a deadline driven work environment
• Strong skills in Hyperion, Excel and PowerPoint required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $109,000 - $180,000 USD
New York City, New York: $131,000 - $216,000 USD
Purchase, New York: $125,000 - $207,000 USD