About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
About FWD Takaful Berhad
FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.
Visit https://www.fwd.com.my
Join us
We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.
KEY ACCOUNTABILITIES
Employee Engagement & Culture
- Execute Peakon and utilise results to develop employee relations strategies to promote a positive workplace culture.
- Build budget, plan and monitor utilisation for overall engagement activities
- Lead engagement initiative together with HRBP and TA
- Manage employee communication via townhalls and other forums/channels
IR/ER Management
- Address and resolve employee grievances, conflicts, and disciplinary issues in a fair and consistent manner.
- Conduct investigations into employee complaints and recommend appropriate actions.
- Advise HRBP and line managers on disciplinary matters
- Liaise with IR advisor for complex cases
- Liaise with Talent Management & Organisational Development Manager to provide training to managers and employees on employee relations, compliance, and ethical conduct.
- Maintain accurate records of IR issues and compliance activities.
HR Compliance Management:
- Manage gap analysis for all BNM policy documents, guidelines, circular with impact to HR policy, procedures, practices.
- Work with HR colleagues to review and update policies and procedures to reflect current requirements.
- Conduct regular review to ensure compliance with labor laws and company policies.
- Ensure HR policies are communicated effectively to all employees and are consistently applied.
QUALIFICATIONS / EXPERIENCE
- A degree holder in Human Resources, Business Administration, Law, or a related field.
- At least 5 years in HR, compliance, People risk or legal
KNOWLEDGE & COMPETENCIES
- Legal Knowledge: In-depth understanding of labor laws, regulations, and compliance requirements.
- Conflict Resolution: Strong skills in mediating and resolving workplace conflicts.
- Policy Development: Ability to develop and implement effective policies and procedures.
- Analytical Skills: Proficiency in analyzing data to identify trends and inform decision-making.FWD competencies:
- Communicate with clarity
- Collaborate & connect
- Innovate & change