Your Moneris Career - The Opportunity
Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.
Reporting Relationship: You will report to the Director, Data Platforms & Services, Moneris
Your Moneris Career - What you'll do
We are seeking a dynamic Manager, Data Platforms to lead our Kafka, Managed File Transfer, and Robotic Process Automation (RPA) teams. This role is responsible for driving operational excellence, technical innovation, and team engagement across mission-critical data platform services, with accountability for 24/7 support and service reliability.
Lead and manage a team of system engineers responsible for design, implementation and support of Real-time messaging (Kafka), Managed File Transfers (GoAnywhere), and RPA (UFT) platforms.
Oversee and coordinate 24/7 support for all managed platforms, ensuring rapid response and resolution of incidents to maintain service availability.
Serve as the escalation point for critical incidents, coordinating with business owners and external vendors to resolve issues within agreed SLAs.
Oversee the technical architecture, design, development, and operations of the 3 platforms, ensuring alignment with corporate strategy.
Manage end-to-end availability and performance of mission-critical services, building automation to prevent problem recurrence.
Establish and maintain robust processes, procedures and design patterns to ensure consistent, reliable operations across all platform services. This includes cluster configuration, monitoring, scaling, and disaster recovery planning, user and routing onboarding, PCI and security compliance and encryption.
Drive automation and continuous delivery, leveraging software provisioning, configuration management, and source code management tools.
Partner with architecture and development teams to design scalable solutions, participate in quarterly roadmap planning, and lead technical review sessions.
Develop and maintain system and support documentation, including operational guides, network diagrams, and infrastructure design.
Inspire and develop team members, fostering a culture of technical excellence and continuous improvement.
Your Moneris Career - What you bring
Bachelor’s degree in computer science or a related technical field, or equivalent practical experience.
Minimum 5 years of managerial experience in leading platform engineering and support teams
Proficiency in enterprise Managed File Transfer solutions such as FORTRA GoAnywhere MFT, IBM B2B Integrator/File Gateway, Axway Managed File Transfer.
Proficiency in administrating the following Kafka Components: Apache Kafka, Kafka Brokers, Zookeeper, Schema Registry, Connect cluster, REST proxy, Replicator etc.
Knowledge of Microsoft Azure and hands-on experience implementing Azure based solutions
Strong background in enterprise-grade infrastructures, operations, and/or systems engineering.
Basic knowledge of TCP/IP networking and network infrastructure components. Knowledge of SCP/SFTP/HTTPS and NDM protocols.
Proficiency in multiple scripting languages, including Shell script, PowerShell, Python, or others.
Outstanding verbal and written communication skills, with the ability to influence senior leaders and technical peers.
Your Moneris Career - What you get
At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.