Job Description:
Role Title: Manager, Data Governance – Risk (L09)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview:
Synchrony's Risk Team provides independent oversight of Synchrony’s risk-taking activities to ensure safety and soundness, meet regulatory and legal requirements, and manage risks to the risk-appetite of the Board. Risk is responsible for independently assessing, quantifying, and overseeing risks & providing effective challenge. Risk serves as Synchrony’s Second Line of Defense.
Overall, Risk Team oversees and manages the Risk Program to support the business in anticipating and addressing risks, issues and challenges. Results are consistent with the respective strategic uses and complying with related overall risk, risk testing policies, standards, procedures as well as regulations. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars play a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenges.
Role Summary/Purpose:
This role will be responsible for supporting Synchrony's Risk Data Governance Management program and process through the ongoing oversight of Synchrony’s Data Management components (Data Architecture, Data Quality, Data Governance, Data Sourcing & Data Usage). It is an individual contributor role and the selected candidate is required to provide an independent review and monitoring of the risks being taken, the assessment of risk and the effectiveness of controls relative to our Policy, Standards and Risk Appetite Statement, continuous quality improvements and consistency across Synchrony.
Key Responsibilities:
Perform Independent review of data ingestion and data architecture controls for data management platforms (Cloud, Data Lake & Data Warehouse).
Review data processing, data provisioning controls and data models for the products/services being reviewed.
Conduct quarterly oversight of Data Governance (DG) and Data Quality (DQ) policies to ensure effective control design and consistent implementation across systems and data warehouses
Works closely with product owners, scrum master, and data architects to convey technical design risk impacts.
Coordinate with data engineers and API developers to identify/mitigate risks to drive program delivery.
Benchmark and debug critical issues with algorithms and software as they arise.
Proactively propose, initiate, execute and own strategic projects that create business impact.
Collaborate effectively with senior leaders and cross-functional teams to ensure alignment, clear communication, and timely project delivery.
Extract and analyze data from multiple warehouse platforms for independent risk assessments and reporting.
Perform continuous oversight and automated monitoring of data management metrics across systems and warehouses.
Required Skills/Knowledge:
Bachelor's degree with 3+ years of experience in the credit card, financial services, or technology industries, or in lieu of a degree 5+ years of experience in the credit card, financial services, or technology industries.
2+ years of experience in a Data Engineering or Data Warehouse environment.
Must have 2+ years of experience with debugging Ab Initio Graphs.
Must have 2+ years of experience in RDBMS, Enterprise Data Lake/Big Data Platforms, SAS, Collibra, SQL, Python and Linux/Unix technologies.
Good understanding of Enterprise data governance and data framework.
Must have experience with design, development and deployment in the specified technologies.
Proven ability to work with senior leadership teams and manage multiple priorities concurrently.
Strong organizational, communication, and stakeholder management skills.
Desired Skills/Knowledge:
Strong analytical and problem-solving skills, with experience in root cause analysis or risk assessment.
Experience working in a highly regulated environment with compliance and audit focus.
Ability to handle confidential information with discretion and maintain high ethical standards.
Strong interpersonal skills with a track record of driving change and fostering a culture of innovation and collaboration.
Very good understanding of Data warehousing concepts (Star schema, Dimensional modeling).
Background in working within regulated financial services environments focusing on risk, compliance, and audit standards.
Eligibility Criteria:
Bachelor's degree with 3+ years of experience in the credit card, financial services, or technology industries, or in lieu of a degree 5+ years of experience in the credit card, financial services, or technology industries.
Work Timings:
This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.
For Internal Applicants:
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday.
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (First Formal/Final Formal, LPP)
L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.
L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
L04+ Employees can apply.
Grade/Level: 09
Job Family Group:
Risk Management