Brightedge

Manager, Customer Success

Birmingham Full Time
At BrightEdge, we help the world’s biggest brands--from Microsoft to JP Morgan--connect with their customers where it matters most: online search. Our AI-powered platform transforms digital content into measurable business results, and our Customer Success team plays a key role in making that happen.

We’re looking for a Manager to lead our Customer Success team, focused on driving impact for BrightEdge’s enterprise customers. You’ll coach a talented group of CSMs, helping them develop both their analytical expertise and their ability to deliver world-class customer experiences.

If you love mentoring others, thrive on solving complex marketing and analytics challenges, and get energy from helping customers win — this is the role for you.