Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

Business Operations drives strategy and planning, business critical insights, and cross-functional execution. We’re seeking a Business Operations Manager to support SoFi’s Crypto offerings. You will report to the Business Lead for Distribution and will be a trusted partner for the Crypto leadership team focusing on high-impact strategic projects, data analysis, and driving efficient processes.

Business Operations works with many teams within SoFi. The ideal candidate will be a dynamic thinker who can work cross-functionally to solve complex challenges with uncertain inputs and outputs.

A typical week will likely be split in three main buckets: 1) support of regular weekly / monthly / quarterly analyses and reporting in support of the businesses, 2) special projects which require strategy, analysis, financial modeling, problem-solving, cross-functional project management, and 3) As a 2IC for the Business Lead for Distribution as part of the go to market motion for institutional crypto business.

What you’ll do:

Support the creation, iteration and ongoing optimization of recurring weekly / monthly / quarterly reporting for the Crypto businesses and functional teams
Drive cross-functional projects and alignment with stakeholders across the organization
Collaborate with the Data Insights team to produce data driven analyses
Manage team performance with OKR tracking
Produce forecasting models in support of business plans
Coordinate with BizOps counterparts in other business units and functions on production and delivery of company-wide standardized processes such as quarterly planning and board deck preparation
Perform ad-hoc activities as requested by the Business Unit Leads

What you’ll need:

6+  years of work experience in a top-tier consulting firm, investment bank or high growth business in an analytical capacity
Familiarity with financial services and/or consumer technology companies in private and/or public sector
Hands on operational capabilities with advanced proficiency in Google suite, MS Office apps, etc.
Crypto experience at either an Exchange, Liquidity Provider, Stablecoin Issuer or Foundation.
A clear communicator with excellent verbal and written communication skills
Inquisitive nature, attention to detail, diligence and a good attitude
Excellent time and project management skills with the ability to build strong cross-functional relationships and work collaboratively
Comfort working in a high growth, constantly changing environment
Strong analytical and organizational skills

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Manager, Business Operations, Crypto

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

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