Manager, Analytics & Reporting

If you are an existing employee of South Shore Health then please apply through the internal career site.

R-21376

Facility:

LOC0014 - 549 Columbian Street549 Columbian Street Weymouth, MA 02190

SHS Finance Managers and Directors

Full time

40

Day (United States of America)

This request adds a new position in the Finance Department to meet growing analytical and reporting demands related to the Strata investment that exceeds current capacity. No offsets or reductions are available within existing FTEs. This role represents a strategic investment to improve financial reporting accuracy, enhance operational decision support, and ensure timely delivery of analytics supporting hospital initiatives. One of two originally planned positions was reassigned to support Nursing analytics, creating a remaining capacity gap within Finance for multi-module project work requested of a stretched team.

 

Compensation Pay Range:

$145,000.00 - $210,300.00

 

Manager, Decision Support Analytics & Reporting

Department: Finance
Reports To: Executive Director, Financial Planning & Analysis
Location: Massachusetts
FLSA Status: Exempt

Position Summary

The Manager, Decision Support Analytics & Reporting drives data-informed decision-making across the organization through leadership in cost accounting, performance analytics, and workforce reporting. Reporting to the Executive Director of Financial Planning & Analysis (FP&A), this role manages the development, integration, and optimization of the hospital’s decision support and analytics infrastructure, including the Strata system (Cost Accounting, Management Reporting, and Productivity Reporting) and related tools such as Epic, Workday, and Power BI.

The Manager serves as a strategic partner to clinical and operational leadership, translating financial, operational, and workforce data into meaningful insights that support performance improvement, labor optimization, and strategic planning. This role oversees the reconciliation and governance of data inputs, guides report design and dashboard development, and ensures consistency in financial and productivity methodologies across systems.

Key Responsibilities

Strategic Decision Support & Analytics

• Lead the optimization and maintenance of the hospital’s decision support systems, including data integration between Strata, Epic, Workday, and related platforms.
• Oversee cost model construction, allocation logic, and data validation to ensure accurate patient-level costing and profitability reporting by service line, department, or cohort.
• Partner with operational and clinical leaders to review cost center structures and promote alignment between expenses, revenue, and functional business units.
• Develop and refine key performance metrics, benchmarks, and flex variance analytics for management reporting.
• Direct the aggregation, validation, and presentation of financial and clinical data to support strategic planning, budgeting, and program evaluation.
• Provide actionable insights on financial and operational performance, identifying trends and opportunities for improvement.

Operational & Financial Leadership

• Oversee reconciliation and validation processes between source systems (Epic, Workday, GL) and Strata datasets to ensure data integrity.
• Collaborate with Finance, Accounting, and IT to align general ledger accounts, cost centers, and payroll data for accurate financial and productivity reporting.
• Lead the development and delivery of management dashboards that monitor labor efficiency, cost per unit of service, and productivity metrics.
• Support operational departments in developing and managing comprehensive staffing, labor management, and productivity models.
• Oversee the creation of detailed financial and operational variance analyses to inform leadership decision-making.
• Partner with HR and department leaders to project workforce impacts from hiring, agency staffing, orientees, and turnover.
• Ensure proper cost allocation methodologies to measure service line and departmental profitability.

Reporting, Education & Collaboration

• Provide oversight and strategic direction for report development and dashboard automation across departments.
• Lead education and training efforts to promote data literacy, empowering operational and nursing leaders to interpret and act upon financial and productivity data.
• Collaborate with Operations leadership to standardize reporting definitions and ensure consistency in volume, labor, and cost measures.
• Communicate complex analytical findings in a clear, actionable manner for senior leadership audiences.
• Mentor and guide analysts and financial staff, fostering professional development and consistency in analytics practices.

System Integration & Continuous Improvement

• Partner with IT and Finance teams to enhance system interfaces and data flows between Epic, Workday, and Strata.
• Champion continuous improvement in analytics processes, driving automation, dashboard development, and reporting standardization.
• Collaborate with Strata and internal stakeholders on optimization initiatives, including volume methodology alignment, benchmarking participation, and decision support model refinement.
• Participate in or lead cross-functional projects to improve forecasting, budgeting, and productivity processes.
• Identify opportunities to expand use of interactive BI tools and streamline manual reporting workflows.

Education and Experience

Required:

• Bachelor’s degree in Finance, Healthcare Administration, Business, or related field.
• Minimum 3–5 years of progressively responsible experience in healthcare finance, decision support, or analytics.
• Demonstrated expertise in hospital productivity, cost accounting, and performance reporting.
• Experience with decision support systems such as Strata, EPSi, or Syntellis.
• Working knowledge of Epic, Workday, or equivalent EHR and workforce systems.
• Strong analytical and problem-solving skills with ability to synthesize data from multiple sources.
• Intermediate to advanced proficiency in Excel, Power BI, and data visualization tools.

Preferred:

• Master’s degree or MBA in Healthcare Administration, Business, or related discipline.
• Knowledge of labor management concepts (e.g., Hours per Patient Day, flexing, benchmarking).
• Experience leading or supporting decision support, management reporting and productivity analytics in a hospital setting.

Core Competencies

• Analytical & Financial Acumen: Ability to interpret and present financial, operational, and clinical data for strategic decision-making.
• Leadership & Collaboration: Strong ability to engage stakeholders across clinical and administrative functions.
• Systems Thinking: Understanding of data relationships between GL, payroll, and patient-level costing systems.
• Change Management: Capable of leading cross-functional initiatives to improve efficiency and data-driven performance.
• Communication: Clear, concise, and persuasive communication of complex analyses to leadership audiences.
• Continuous Improvement: Drives automation, standardization, and best practices in analytics and reporting.

M-F; 8:30-5p