Manager, Analytics & Insights

02/04/2026

Address:

250 Yonge Street

Data Analytics & Reporting

AIR MILES is one of the nation’s most recognized loyalty programs with millions of active Collector accounts. We are seeking a Manager of Partner Analytics who will lead a high‑performing analytics team, bridge business needs with data‑driven solutions, and elevate the way our partners and internal stakeholders make decisions.

The role sits at the intersection of Strategic Partnerships, Business Development, Marketing, Data Product, and Engineering teams, providing both strategic guidance and hands‑on technical leadership. You will champion data storytelling, build scalable analytics solutions, and foster a culture that aligns with BMO’s purpose, values, and commitment to diversity and inclusion.

About the Role

AIR MILES is a wholly owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the eighth‑largest financial institution in North America.

AIR MILES is one of the nation’s most recognized loyalty programs with millions of active Collector accounts. We are seeking a Manager of Partner Analytics who will lead a high‑performing analytics team, bridge business needs with data‑driven solutions, and elevate the way our partners and internal stakeholders make decisions.

The role sits at the intersection of Strategic Partnerships, Business Development, Marketing, Data Product, and Engineering teams, providing both strategic guidance and hands‑on technical leadership. You will champion data storytelling, build scalable analytics solutions, and foster a culture that aligns with BMO’s purpose, values, and commitment to diversity and inclusion.

 

 

Key Responsibilities

 

Team Leadership & Development (25%)

• Lead, mentor, and grow a team of analysts, senior analysts, and managers.
• Set priorities, manage workloads, and support career progression.
• Attract, retain, and develop top talent; recognize performance and coach employees.

Partner & Stakeholder Collaboration (25%)

• Work closely with Strategic Partnerships, Business Development, and Marketing to understand priorities and deliver actionable insights.
• Serve as a partner‑facing contact, communicating results in plain language to both technical and non‑technical audiences.
• Influence decision‑making by highlighting trends, opportunities, and risks for AIR MILES partners.

Analytics Delivery (20%)

• Translate business questions into clear analytical projects and technical specifications.
• Guide the team in writing efficient SQL from scratch and using Python for advanced (non‑ML) analysis.
• Design, develop, and maintain standardized reporting dashboards (Tableau, Sigma, Power BI, Looker, or similar) that reduce manual effort and improve consistency.

Solution Architecture & Automation (15%)

• Identify, configure, and implement analytics solutions that are repeatable and scalable.
• Optimize, refine, and automate analyses into decision‑support tools and self‑service analytics for non‑analytical end users.
• Research and apply continuous improvements in data visualization, turning raw data into intuitive, actionable business insights.

Strategic Alignment & Culture (10%)

• Connect work to BMO’s purpose, values, and strategy & model inclusive behaviours.
• Foster inter‑dependent teams that collaborate across functional groups to maximise stakeholder value.
• Ensure SLA adherence for key partner contracts and drive measurable business impact.

Data Quality & Governance (5%)

• Partner with Data Product and Engineering to improve data quality, structure, and consistency.
• Document data flows, systems, and processes to support continuous improvement.

 

 

Required Skills & Experience

 

Storytelling & Communication – Ability to craft compelling narratives from data and convey insights to diverse audiences.

Technical Expertise – Strong SQL (writing queries from scratch), solid Python for analytics, and hands‑on experience with BI/visualisation tools (Tableau, Sigma, Power BI, Looker, etc.).

Analytical Methodologies – Advanced knowledge of data mining, visualization, and insight‑design techniques.

Leadership – Minimum 1 year of people‑management experience, including coaching, performance management, and talent development.

Partner‑Facing Orientation – Comfortable engaging with external partners and internal stakeholders at all levels.

Education – STEM degree or equivalent experience

Experience Level – Typically 4-5 years of relevant analytics experience, with a track record of delivering high‑impact insights and scalable reporting solutions.

 

 

What Success Looks Like

 

Insightful Decision Support – Business units and AIR MILES partners regularly rely on your team’s dashboards and analyses to make faster, smarter decisions.

Operational Excellence – Standardized reporting reduces manual effort, improves data consistency, and meets all SLA commitments.

High‑Performing Team – Analysts are empowered, continuously developing, and recognized for their contributions.

Cultural Fit – Your work reflects BMO’s purpose and values, promoting diversity, inclusion, and a collaborative mindset.

 

 

$69,000.00 - $129,000.00

Pay Type:

Salaried

The above represents AIR MILES’ pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents AIR MILES’ expected target for the first year in this position.

AIR MILES’ total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:   https://jobs.bmo.com/global/en/Total-Rewards

About Us

The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO). BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally.

As a member of the AIR MILES team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://bmo.wd3.myworkdayjobs.com/en-US/External-AIR-MILES.

AIR MILES is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: AIR MILES does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AIR MILES, directly or indirectly, will be considered AIR MILES property. AIR MILES will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.