About Us
Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful’s award-winning AI capabilities accelerate decision-making, helping Planful users in over 100 countries to close faster, accelerate cycle times, increase productivity, and improve accuracy. Planful is a private company with more than 1,500 customers, including Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, and Specialized, and is backed by Vector Capital, a leading global private equity firm. Learn more at Planful.com.
About the role
An IT Engineer designs, installs, maintains, and troubleshoots Planful’s computer systems, networks, and software, ensuring operational efficiency, security, and performance. An ideal candidate has to manage hardware/software infrastructure, perform, and provide technical support to resolve IT issues
Requirements
- A minimum of 5+ years of IT operations experience typically from FP&A background is a plus.
- Knowledge on Slack, Zoom, office 365 & Google Apps.
- Good Knowledge on LAN and WAN concepts to troubleshoot issues related to Network, VPN, Wi-Fi.
- Experience managing Active Directory, Switch configuration, network routing, VLAN, DNS, DHCP.
- Experiencing administrating Centos and windows server 2016
Responsibilities
- Provide daily support for various desktop hardware and software applications
- Undertake small to medium-sized IT projects as instructed by the IT Manager
- Provide support for telephony, MS server and network infrastructure
- Maintains inventory of technology related items
- Setting up new users and disabling expired accounts in accordance with HR
requirements.
- Setting up and configuring new laptops and desktops
- Management and maintenance of Anti-Virus tools for the end user support
team
- Perform basic administrative support duties as required to meet specific operational objectives
- Perform miscellaneous job-related duties as assigned by the IT Manager
Why Planful
Planful exists to enrich the world by helping our customers and our people achieve peak performance. To foster the best in class work we’re so proud of, we’ve created a best in class culture, including:
- Volunteer days, Birthday PTO, and company-wide Wellness Days
- Supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave
- Office hubs in Hyderabad and Indore. Employees also receive benefits such as a home office setup allowance, as well as monthly reimbursements for Wi-Fi and cell phone expenses.
- Join Employee Resource Groups like Women of Planful, Parents of Planful, and more. We celebrate individuality and encourage teammates to bring their authentic selves to work - with full support for creating new ERGs and communities along the way
- Participate in People Programs that foster connection and wellbeing, such as Movember, Summer Wellness, Breast Cancer Awareness Month, and Hispanic Heritage Month