Management & Program Analyst

Management & Program Analyst

Department: Legislative Branch

Location(s): Salt Lake City, Utah, Seattle, Washington, Phoenix, Arizona, Los Angeles, California, San Francisco, California, Denver, Colorado, Washington, District of Columbia, Miami, Florida, Atlanta, Georgia, Chicago, Illinois, Indianapolis, Indiana, New Orleans, Louisiana, Boston, Massachusetts, Minneapolis, Minnesota, Kansas City, Missouri, Albuquerque, New Mexico, New York, New York, Oklahoma City, Oklahoma, Portland, Oregon, Austin, Texas

Salary Range: $117929 - $187680 Per Year

Job Summary: This position is located in the GAO, Learning Center (LC). As a Management & Program Analyst you will be responsible for evaluating and executing a variety of operational and support service functions that increase the efficiency and effectiveness of the LC. The incumbent performs assignments that focus on a broad spectrum of LC's work including leading process improvement projects, implementing LC's programs and initiatives, acquiring and maintaining technical knowledge in designated areas.

Major Duties:

• As a Management & Program Analyst, PT, 0343, 3, your typical work assignments may include the following: Serves as a Project or Program Leader for LC Quality Assurance and Metrics for LC learning programs and process improvement efforts, focused on initiatives to improve the efficiency and effectiveness related to learning. Leads the development and implementation of LC policies and procedures for planning and executing training, operations projects and improvement initiatives, including planning, scheduling, executing, and progress monitoring and reporting of project and program activities and delivering outcomes. Leads and directs implementation of approved solutions including delivering agency-wide briefings, preparing written internal communications, and developing and delivering other types of material/activities as needed to achieve successful implementation. Provides operational guidance to LC customers, Directors, and staff on quality assurance, metrics, ECM and process improvements, coordinating a variety of services and serves as the LC POC/Liaison for various, program, units and initiatives.

Qualifications: You may qualify at the BAND III level, if you fulfill the following qualification requirement: You must have 1 year (52 weeks) of specialized experience at the next lower band level PT-II / PE-IIA/ MS-I or equivalent to the GS-13 in the Federal Service, or comparable private/public sector experience which has equipped you with the skills and knowledge required to successfully perform the duties of the position. Specialized experience is defined as experience serving as a member of a team and/or engagement tasked with identifying and implementing process improvement, tracking activities or projects that provide services to the agency, and/or implementing project management techniques to complete assignments

How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. - To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. - Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. - After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. If you are unable to apply online, please contact Melody Moses at mosesmm@gao.gov or 000-000-0000 by 4 p.m. on the closing date of the announcement. For technical issue with USAJOBS: Please refer to the USAJOBS help page.

Application Deadline: 2026-05-11